24 7.ai, Inc. 401(k) Plan: Login, Facts & Contact Information

24 7.ai, Inc. 401(k) Plan Facts

Plan name
247.AI, INC. 401(K) PLAN
Plan type
401(k) with employer contributions and profit sharing
Plan sponsor
24 7.AI, INC.
Participants
391 (97 active employees)
Former employees with a balance
264
Plan assets
$35,326,945 at Dec 31, 2024
Average account balance
$104,209 across 339 accounts
Recordkeeper
Fidelity Investments Institutional
Plan year
Jan 1, 2024 – Dec 31, 2024
Plan established
Jun 1, 2012
✓ Employer contributions— Automatic enrollment✓ Default investment for undecided participants✓ Participants choose their own investments✓ Self-directed brokerage window✓ Profit sharing— Company stock (ESOP)

Source: Form 5500 for plan year 2024 (Jan 1, 2024 – Dec 31, 2024), filed Sep 19, 2025. Public filing with the U.S. Department of Labor.

Money in and out in plan year 2024

  • $1.69 million went into the plan in contributions.
  • $3.24 million was paid out to participants.
  • Investment and other income added $5.46 million.
  • Administrative expenses were $92,124, about $272 per account.

How the 24 7.ai, Inc. 401(k) changed, 2019–2024

Plan yearParticipantsPlan assetsEmployer contributionsBenefits paid
2019471$27.4 million$50,919$4.24 million
2020616$33.7 million$0$3.49 million
2021615$37.2 million$0$3.37 million
2022733$27.1 million$0$5.76 million
2023607$31.5 million$0$2.98 million
2024391$35.3 million$0$3.24 million

24 7.ai, Inc. 401(k) Contact Information

Phone
650-385-0716
Mailing address
2001 LOGIC DRIVE, SAN JOSE CA 95124
Plan sponsor
24 7.AI, INC.
Employer identification number (EIN)
94-3359939
Plan number
002

Questions about the 24 7.ai, Inc. 401(k)

Does 24 7.ai, Inc contribute to the 401(k)?

Yes. The plan reports an employer contribution arrangement.

Does the 24 7.ai, Inc 401(k) have automatic enrollment?

No. The plan does not report automatic enrollment; employees enroll themselves.

How many people are in the 24 7.ai, Inc 401(k) plan?

391 participants at the start of plan year 2024, 97 of them active employees, and 264 former employees who still had money in the plan.

What is the average 401(k) balance at 24 7.ai, Inc?

About $104,209 per account: $35.3 million in plan assets across 339 accounts with a balance at the end of plan year 2024.

Who manages the 24 7.ai, Inc 401(k) accounts?

Fidelity NetBenefits (listed on the filing as FIDELITY INVESTMENTS INSTITUTIONAL) is the plan's recordkeeper, which is where participants log in to see their balance.

I no longer work at 24 7.ai, Inc. How do I access my 401(k)?

Your account stays with Fidelity NetBenefits after you leave, so you can log in with the same credentials. If your balance was small, the plan may have rolled it into an IRA in your name. If you can't find it, Beagle can locate it for you.

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