American Well Corporation 401(k) Plan: Login, Facts & Contact Information

American Well Corporation 401(k) Plan Facts

Plan name
AMERICAN WELL CORPORATION 401(K) PLAN
Plan type
401(k) with employer contributions and profit sharing
Plan sponsor
AMERICAN WELL CORPORATION
Participants
1,404 (768 active employees)
Former employees with a balance
460
Plan assets
$108,362,150 at Dec 31, 2024
Average account balance
$100,150 across 1,082 accounts
Employer contributions
$3,108,631 in plan year 2024 (21% of all contributions)
Recordkeeper
Fidelity Investments Institutional
Plan year
Jan 1, 2024 – Dec 31, 2024
Plan established
Jan 1, 2007
Employer contributions Automatic enrollment Default investment for undecided participants Participants choose their own investments Self-directed brokerage window Profit sharing Company stock (ESOP)

Source: Form 5500 for plan year 2024 (Jan 1, 2024 – Dec 31, 2024), filed Jun 16, 2025. Public filing with the U.S. Department of Labor.

Money in and out in plan year 2024

  • $15.0 million went into the plan in contributions, $3.11 million of it from the employer (21%).
  • $15.4 million was paid out to participants.
  • Investment and other income added $15.3 million.
  • Administrative expenses were $243,903, about $225 per account.

How the American Well Corporation 401(k) changed, 20192024

Plan yearParticipantsPlan assetsEmployer contributionsBenefits paid
2019614$31.3 million$1.81 million$1.87 million
2020776$46.7 million$2.09 million$2.40 million
2021924$60.8 million$2.77 million$6.87 million
20221,003$69.1 million$3.25 million$3.66 million
20231,362$93.8 million$3.66 million$8.11 million
20241,404$108.4 million$3.11 million$15.4 million

American Well Corporation 401(k) Contact Information

Phone
617-204-3500
Mailing address
75 STATE STREET 26TH FLOOR, BOSTON MA 02109
Plan sponsor
AMERICAN WELL CORPORATION
Employer identification number (EIN)
20-5009396
Plan number
001

Questions about the American Well Corporation 401(k)

Does American Well Corporation contribute to the 401(k)?

Yes. The plan reports an employer contribution arrangement. In plan year 2024 the employer contributed $3.11 million, 21% of all contributions.

Does the American Well Corporation 401(k) have automatic enrollment?

No. The plan does not report automatic enrollment; employees enroll themselves.

How many people are in the American Well Corporation 401(k) plan?

1,404 participants at the start of plan year 2024, 768 of them active employees, and 460 former employees who still had money in the plan.

What is the average 401(k) balance at American Well Corporation?

About $100,150 per account: $108.4 million in plan assets across 1,082 accounts with a balance at the end of plan year 2024.

Who manages the American Well Corporation 401(k) accounts?

Fidelity NetBenefits (listed on the filing as FIDELITY INVESTMENTS INSTITUTIONAL) is the plan's recordkeeper, which is where participants log in to see their balance.

I no longer work at American Well Corporation. How do I access my 401(k)?

Your account stays with Fidelity NetBenefits after you leave, so you can log in with the same credentials. If your balance was small, the plan may have rolled it into an IRA in your name. If you can't find it, Beagle can locate it for you.

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