C3/customercontactchannels Inc. 401(k) Plan: Login, Facts & Contact Information

C3/customercontactchannels Inc. 401(k) Plan Facts

Plan name
EVERISE RETIREMENT PLAN
Plan type
401(k) with employer contributions and profit sharing
Plan sponsor
EVERISE, INC. · formerly C3/customercontactchannels Inc.
Participants
4,331 (3,151 active employees)
Former employees with a balance
1,007
Plan assets
$13,659,398 at Dec 31, 2024
Average account balance
$4,538 across 3,010 accounts
Recordkeeper
Empower Annuity Insurance Company O
Plan year
Jan 1, 2024 – Dec 31, 2024
Plan established
Jan 1, 2011
✓ Employer contributions✓ Automatic enrollment✓ Default investment for undecided participants✓ Participants choose their own investments— Self-directed brokerage window✓ Profit sharing— Company stock (ESOP)

Source: Form 5500 for plan year 2024 (Jan 1, 2024 – Dec 31, 2024), filed Oct 13, 2025. Public filing with the U.S. Department of Labor.

Money in and out in plan year 2024

  • $3.07 million went into the plan in contributions.
  • $3.26 million was paid out to participants.
  • Investment and other income added $1.48 million.
  • Administrative expenses were $270,967, about $90 per account.

How the C3/customercontactchannels Inc. 401(k) changed, 2018–2024

Plan yearParticipantsPlan assetsEmployer contributionsBenefits paid
201816,778$9.68 million$0$1.51 million
201918,675$6.87 million$0$5.68 million
20206,646$10.4 million$0$2.03 million
20217,750$12.8 million$0$2.51 million
20224,814$11.5 million$14$2.50 million
20244,331$13.7 million$0$3.26 million

C3/customercontactchannels Inc. 401(k) Contact Information

Phone
469-585-1243
Mailing address
600 N PINE ISLAND ROAD SUITE 320, PLANTATION FL 33324
Plan sponsor
EVERISE, INC.
Employer identification number (EIN)
27-2209310
Plan number
001

Questions about the C3/customercontactchannels Inc. 401(k)

Does C3/customercontactchannels Inc contribute to the 401(k)?

Yes. The plan reports an employer contribution arrangement.

Does the C3/customercontactchannels Inc 401(k) have automatic enrollment?

Yes. The plan reports automatic enrollment of eligible employees.

How many people are in the C3/customercontactchannels Inc 401(k) plan?

4,331 participants at the start of plan year 2024, 3,151 of them active employees, and 1,007 former employees who still had money in the plan.

What is the average 401(k) balance at C3/customercontactchannels Inc?

About $4,538 per account: $13.7 million in plan assets across 3,010 accounts with a balance at the end of plan year 2024.

Who manages the C3/customercontactchannels Inc 401(k) accounts?

Empower (listed on the filing as EMPOWER ANNUITY INSURANCE COMPANY O) is the plan's recordkeeper, which is where participants log in to see their balance.

I no longer work at C3/customercontactchannels Inc. How do I access my 401(k)?

Your account stays with Empower after you leave, so you can log in with the same credentials. If your balance was small, the plan may have rolled it into an IRA in your name. If you can't find it, Beagle can locate it for you.

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