Centurylink, Inc. 401(k) Plan: Login, Facts & Contact Information

Centurylink, Inc. 401(k) Plan Facts

Plan name
LUMEN 401(K) SAVINGS PLAN
Plan type
401(k) with employer contributions and profit sharing with a company-stock (ESOP) component
Plan sponsor
LUMEN TECHNOLOGIES, INC. · formerly Centurylink, Inc.
Participants
40,930 (21,466 active employees)
Former employees with a balance
15,068
Plan assets
$7,295,025,591 at Dec 31, 2024
Average account balance
$198,823 across 36,691 accounts
Employer contributions
$81,247,248 in plan year 2024 (27% of all contributions)
Recordkeeper
Principal Financial Group
Plan year
Jan 1, 2024 – Dec 31, 2024
Plan established
May 1, 1986
✓ Employer contributions✓ Automatic enrollment✓ Default investment for undecided participants✓ Participants choose their own investments— Self-directed brokerage window✓ Profit sharing✓ Company stock (ESOP)

Source: Form 5500 for plan year 2024 (Jan 1, 2024 – Dec 31, 2024), filed Jul 21, 2026. Public filing with the U.S. Department of Labor.

Money in and out in plan year 2024

  • $302.4 million went into the plan in contributions, $81.2 million of it from the employer (27%).
  • $1.00 billion was paid out to participants.
  • Investment and other income added $854.4 million.
  • Administrative expenses were $1.12 million, about $30 per account.

How the Centurylink, Inc. 401(k) changed, 2019–2024

Plan yearParticipantsPlan assetsEmployer contributionsBenefits paid
201944,332$5.95 billion$93.8 million$506.0 million
202041,099$8.13 billion$90.3 million$703.0 million
202150,320$8.60 billion$93.3 million$933.6 million
202249,140$6.60 billion$90.1 million$944.2 million
202345,121$7.14 billion$86.5 million$741.2 million
202440,930$7.30 billion$81.2 million$1.00 billion

Centurylink, Inc. 401(k) Contact Information

Phone
318-388-9000
Mailing address
100 CENTURYLINK DRIVE P. O. BOX 4065, MONROE LA 71203
Plan sponsor
LUMEN TECHNOLOGIES, INC.
Plan administrator
LUMEN EMPLOYEE BENEFITS COMMITTEE
Employer identification number (EIN)
72-0651161
Plan number
010

Questions about the Centurylink, Inc. 401(k)

Does Centurylink, Inc contribute to the 401(k)?

Yes. The plan reports an employer contribution arrangement. In plan year 2024 the employer contributed $81.2 million, 27% of all contributions.

Does the Centurylink, Inc 401(k) have automatic enrollment?

Yes. The plan reports automatic enrollment of eligible employees.

How many people are in the Centurylink, Inc 401(k) plan?

40,930 participants at the start of plan year 2024, 21,466 of them active employees, and 15,068 former employees who still had money in the plan.

What is the average 401(k) balance at Centurylink, Inc?

About $198,823 per account: $7.30 billion in plan assets across 36,691 accounts with a balance at the end of plan year 2024.

Who manages the Centurylink, Inc 401(k) accounts?

Principal (listed on the filing as PRINCIPAL FINANCIAL GROUP) is the plan's recordkeeper, which is where participants log in to see their balance.

I no longer work at Centurylink, Inc. How do I access my 401(k)?

Your account stays with Principal after you leave, so you can log in with the same credentials. If your balance was small, the plan may have rolled it into an IRA in your name. If you can't find it, Beagle can locate it for you.

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