Citizens Financial Group, Inc. 401(k) Plan: Login, Facts & Contact Information
Citizens Financial Group, Inc. 401(k) Login
7,122 former Citizens Financial Group, Inc. employees still have money in this plan.
Retirement plan providers can change. This information is from the plan's 2024 filing.
Citizens Financial Group, Inc. 401(k) Plan Facts
Source: Form 5500 for plan year 2024 (Jan 1, 2024 – Dec 31, 2024), filed Sep 30, 2025. Public filing with the U.S. Department of Labor.
Money in and out in plan year 2024
- $248.5 million went into the plan in contributions, $85.3 million of it from the employer (34%).
- $356.9 million was paid out to participants.
- Investment and other income added $431.1 million.
- Administrative expenses were $1.77 million, about $74 per account.
How the Citizens Financial Group, Inc. 401(k) changed, 2019–2024
| Plan year | Participants | Plan assets | Employer contributions | Benefits paid |
|---|---|---|---|---|
| 2019 | 24,380 | $2.17 billion | $72.5 million | $194.2 million |
| 2020 | 24,771 | $2.51 billion | $78.2 million | $195.7 million |
| 2021 | 24,682 | $2.82 billion | $62.3 million | $244.7 million |
| 2022 | 24,910 | $2.50 billion | $79.2 million | $208.3 million |
| 2023 | 27,059 | $2.93 billion | $82.3 million | $286.4 million |
| 2024 | 26,647 | $3.25 billion | $85.3 million | $356.9 million |
Citizens Financial Group, Inc. 401(k) Contact Information
Questions about the Citizens Financial Group, Inc. 401(k)
Does Citizens Financial Group, Inc contribute to the 401(k)?
Yes. The plan reports an employer contribution arrangement. In plan year 2024 the employer contributed $85.3 million, 34% of all contributions.
Does the Citizens Financial Group, Inc 401(k) have automatic enrollment?
No. The plan does not report automatic enrollment; employees enroll themselves.
How many people are in the Citizens Financial Group, Inc 401(k) plan?
26,647 participants at the start of plan year 2024, 17,701 of them active employees, and 7,122 former employees who still had money in the plan.
What is the average 401(k) balance at Citizens Financial Group, Inc?
About $136,089 per account: $3.25 billion in plan assets across 23,881 accounts with a balance at the end of plan year 2024.
Who manages the Citizens Financial Group, Inc 401(k) accounts?
Empower (listed on the filing as EMPOWER ANNUITY INSURANCE COMPANY) is the plan's recordkeeper, which is where participants log in to see their balance.
I no longer work at Citizens Financial Group, Inc. How do I access my 401(k)?
Your account stays with Empower after you leave, so you can log in with the same credentials. If your balance was small, the plan may have rolled it into an IRA in your name. If you can't find it, Beagle can locate it for you.