Community Bank System, Inc. 401(k) Plan: Login, Facts & Contact Information
Community Bank System, Inc. 401(k) Login
982 former Community Bank System, Inc. employees still have money in this plan.
Retirement plan providers can change. This information is from the plan's 2024 filing.
Community Bank System, Inc. 401(k) Plan Facts
Source: Form 5500 for plan year 2024 (Jan 1, 2024 – Dec 31, 2024), filed Jul 2, 2025. Public filing with the U.S. Department of Labor.
Money in and out in plan year 2024
- $32.6 million went into the plan in contributions, $9.78 million of it from the employer (30%).
- $38.8 million was paid out to participants.
- Investment and other income added $65.5 million.
- Administrative expenses were $98,613, about $28 per account.
How the Community Bank System, Inc. 401(k) changed, 2019–2024
| Plan year | Participants | Plan assets | Employer contributions | Benefits paid |
|---|---|---|---|---|
| 2019 | 3,428 | $348.8 million | $6.67 million | $27.1 million |
| 2020 | 3,473 | $402.4 million | $7.16 million | $24.1 million |
| 2021 | 3,591 | $449.1 million | $7.40 million | $38.8 million |
| 2022 | 3,701 | $379.5 million | $8.04 million | $30.1 million |
| 2023 | 3,900 | $415.6 million | $9.07 million | $26.8 million |
| 2024 | 3,824 | $474.2 million | $9.78 million | $38.8 million |
Community Bank System, Inc. 401(k) Contact Information
Questions about the Community Bank System, Inc. 401(k)
Does Community Bank System, Inc contribute to the 401(k)?
Yes. The plan reports an employer contribution arrangement. In plan year 2024 the employer contributed $9.78 million, 30% of all contributions.
Does the Community Bank System, Inc 401(k) have automatic enrollment?
Yes. The plan reports automatic enrollment of eligible employees.
How many people are in the Community Bank System, Inc 401(k) plan?
3,824 participants at the start of plan year 2024, 2,662 of them active employees, and 982 former employees who still had money in the plan.
What is the average 401(k) balance at Community Bank System, Inc?
About $136,306 per account: $474.2 million in plan assets across 3,479 accounts with a balance at the end of plan year 2024.
Who manages the Community Bank System, Inc 401(k) accounts?
BENEFIT PLANS ADMIN SERVICES, INC. is the plan's recordkeeper, which is where participants log in to see their balance.
I no longer work at Community Bank System, Inc. How do I access my 401(k)?
Your account stays with BENEFIT PLANS ADMIN SERVICES, INC. after you leave, so you can log in with the same credentials. If your balance was small, the plan may have rolled it into an IRA in your name. If you can't find it, Beagle can locate it for you.