Crosscountry Mortgage, Llc 401(k) Plan: Login, Facts & Contact Information

Crosscountry Mortgage, Llc 401(k) Plan Facts

Plan name
CROSSCOUNTRY MORTGAGE 401(K) RETIREMENT SAVINGS PLAN
Plan type
401(k) with employer contributions and profit sharing
Plan sponsor
CROSSCOUNTRY MORTGAGE, LLC
Participants
8,987 (8,037 active employees)
Former employees with a balance
1,018
Plan assets
$340,288,517 at Dec 31, 2024
Average account balance
$58,329 across 5,834 accounts
Employer contributions
$5,383,498 in plan year 2024 (8% of all contributions)
Recordkeeper
Principal Life Insurance Company
Plan year
Jan 1, 2024 – Dec 31, 2024
Plan established
Jan 1, 2005
✓ Employer contributions✓ Automatic enrollment✓ Default investment for undecided participants✓ Participants choose their own investments— Self-directed brokerage window✓ Profit sharing— Company stock (ESOP)

Source: Form 5500 for plan year 2024 (Jan 1, 2024 – Dec 31, 2024), filed Oct 2, 2025. Public filing with the U.S. Department of Labor.

Money in and out in plan year 2024

  • $64.7 million went into the plan in contributions, $5.38 million of it from the employer (8%).
  • $34.9 million was paid out to participants.
  • Investment and other income added $34.2 million.
  • Administrative expenses were $1.24 million, about $213 per account.

How the Crosscountry Mortgage, Llc 401(k) changed, 2019–2024

Plan yearParticipantsPlan assetsEmployer contributionsBenefits paid
20192,741$46.1 million$2.04 million$4.54 million
20204,033$105.5 million$15.4 million$6.08 million
20216,141$173.5 million$712$9.39 million
20228,724$218.3 million$15.3 million$21.4 million
20239,543$278.2 million$7.72 million$36.1 million
20248,987$340.3 million$5.38 million$34.9 million

Crosscountry Mortgage, Llc 401(k) Contact Information

Phone
440-845-3700
Mailing address
2160 SUPERIOR AVE E, CLEVELAND OH 441142102
Plan sponsor
CROSSCOUNTRY MORTGAGE, LLC
Employer identification number (EIN)
57-1175755
Plan number
001

Questions about the Crosscountry Mortgage, Llc 401(k)

Does Crosscountry Mortgage, Llc contribute to the 401(k)?

Yes. The plan reports an employer contribution arrangement. In plan year 2024 the employer contributed $5.38 million, 8% of all contributions.

Does the Crosscountry Mortgage, Llc 401(k) have automatic enrollment?

Yes. The plan reports automatic enrollment of eligible employees.

How many people are in the Crosscountry Mortgage, Llc 401(k) plan?

8,987 participants at the start of plan year 2024, 8,037 of them active employees, and 1,018 former employees who still had money in the plan.

What is the average 401(k) balance at Crosscountry Mortgage, Llc?

About $58,329 per account: $340.3 million in plan assets across 5,834 accounts with a balance at the end of plan year 2024.

Who manages the Crosscountry Mortgage, Llc 401(k) accounts?

Principal (listed on the filing as PRINCIPAL LIFE INSURANCE COMPANY) is the plan's recordkeeper, which is where participants log in to see their balance.

I no longer work at Crosscountry Mortgage, Llc. How do I access my 401(k)?

Your account stays with Principal after you leave, so you can log in with the same credentials. If your balance was small, the plan may have rolled it into an IRA in your name. If you can't find it, Beagle can locate it for you.

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