Csg Systems, Inc. 401(k) Plan: Login, Facts & Contact Information

Csg Systems, Inc. 401(k) Plan Facts

Plan name
CSG INCENTIVE SAVINGS PLAN
Plan type
401(k) with employer contributions and profit sharing
Plan sponsor
CSG SYSTEMS, INC.
Participants
3,121 (2,032 active employees)
Former employees with a balance
897
Plan assets
$688,434,143 at Dec 31, 2024
Average account balance
$236,251 across 2,914 accounts
Employer contributions
$12,886,293 in plan year 2024 (32% of all contributions)
Recordkeeper
Fidelity Investments Institutional
Plan year
Jan 1, 2024 – Dec 31, 2024
Plan established
Dec 1, 1994
✓ Employer contributions✓ Automatic enrollment✓ Default investment for undecided participants✓ Participants choose their own investments— Self-directed brokerage window✓ Profit sharing— Company stock (ESOP)

Source: Form 5500 for plan year 2024 (Jan 1, 2024 – Dec 31, 2024), filed Oct 6, 2025. Public filing with the U.S. Department of Labor.

Money in and out in plan year 2024

  • $40.1 million went into the plan in contributions, $12.9 million of it from the employer (32%).
  • $76.1 million was paid out to participants.
  • Investment and other income added $96.4 million.
  • Administrative expenses were $447,991, about $154 per account.

How the Csg Systems, Inc. 401(k) changed, 2019–2024

Plan yearParticipantsPlan assetsEmployer contributionsBenefits paid
20193,387$485.8 million$11.5 million$45.8 million
20203,398$576.7 million$12.2 million$31.0 million
20213,209$648.4 million$12.3 million$49.2 million
20223,243$531.5 million$13.2 million$41.6 million
20233,208$628.5 million$12.8 million$42.2 million
20243,121$688.4 million$12.9 million$76.1 million

Csg Systems, Inc. 401(k) Contact Information

Phone
303-200-2000
Mailing address
169 INVERNESS DR SUITE 300, ENGLEWOOD CO 80112
Plan sponsor
CSG SYSTEMS, INC.
Employer identification number (EIN)
47-0772478
Plan number
001

Questions about the Csg Systems, Inc. 401(k)

Does Csg Systems, Inc contribute to the 401(k)?

Yes. The plan reports an employer contribution arrangement. In plan year 2024 the employer contributed $12.9 million, 32% of all contributions.

Does the Csg Systems, Inc 401(k) have automatic enrollment?

Yes. The plan reports automatic enrollment of eligible employees.

How many people are in the Csg Systems, Inc 401(k) plan?

3,121 participants at the start of plan year 2024, 2,032 of them active employees, and 897 former employees who still had money in the plan.

What is the average 401(k) balance at Csg Systems, Inc?

About $236,251 per account: $688.4 million in plan assets across 2,914 accounts with a balance at the end of plan year 2024.

Who manages the Csg Systems, Inc 401(k) accounts?

Fidelity NetBenefits (listed on the filing as FIDELITY INVESTMENTS INSTITUTIONAL) is the plan's recordkeeper, which is where participants log in to see their balance.

I no longer work at Csg Systems, Inc. How do I access my 401(k)?

Your account stays with Fidelity NetBenefits after you leave, so you can log in with the same credentials. If your balance was small, the plan may have rolled it into an IRA in your name. If you can't find it, Beagle can locate it for you.

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