Customer Engineering Services 401(k) Plan: Login, Facts & Contact Information

Customer Engineering Services 401(k) Plan Facts

Plan name
CES 401(K) PLAN
Plan type
401(k) with employer contributions and profit sharing
Plan sponsor
CUSTOMER ENGINEERING SERVICES
Participants
535 (322 active employees)
Former employees with a balance
152
Plan assets
$24,578,456 at Dec 31, 2024
Average account balance
$57,561 across 427 accounts
Employer contributions
$73,825 in plan year 2024 (6% of all contributions)
Recordkeeper
Raymond James Financial Service
Plan year
Jan 1, 2024 – Dec 31, 2024
Plan established
Mar 1, 2006
✓ Employer contributions✓ Automatic enrollment✓ Default investment for undecided participants✓ Participants choose their own investments— Self-directed brokerage window✓ Profit sharing— Company stock (ESOP)

Source: Form 5500 for plan year 2024 (Jan 1, 2024 – Dec 31, 2024), filed Oct 9, 2025. Public filing with the U.S. Department of Labor.

Money in and out in plan year 2024

  • $1.35 million went into the plan in contributions, $73,825 of it from the employer (6%).
  • $3.26 million was paid out to participants.
  • Investment and other income added $2.89 million.
  • Administrative expenses were $73,896, about $173 per account.

How the Customer Engineering Services 401(k) changed, 2019–2024

Plan yearParticipantsPlan assetsEmployer contributionsBenefits paid
2019844$22.4 million$160,150$2.76 million
2020698$24.8 million$99,815$2.73 million
2021603$27.2 million$96,067$2.61 million
2022549$21.5 million$91,605$2.61 million
2023559$23.7 million$89,456$2.69 million
2024535$24.6 million$73,825$3.26 million

Customer Engineering Services 401(k) Contact Information

Phone
713-931-5891
Mailing address
P O BOX 3770, COPPELL TX 75019
Plan sponsor
CUSTOMER ENGINEERING SERVICES
Employer identification number (EIN)
20-0641687
Plan number
001

Questions about the Customer Engineering Services 401(k)

Does Customer Engineering Services contribute to the 401(k)?

Yes. The plan reports an employer contribution arrangement. In plan year 2024 the employer contributed $73,825, 6% of all contributions.

Does the Customer Engineering Services 401(k) have automatic enrollment?

Yes. The plan reports automatic enrollment of eligible employees.

How many people are in the Customer Engineering Services 401(k) plan?

535 participants at the start of plan year 2024, 322 of them active employees, and 152 former employees who still had money in the plan.

What is the average 401(k) balance at Customer Engineering Services?

About $57,561 per account: $24.6 million in plan assets across 427 accounts with a balance at the end of plan year 2024.

Who manages the Customer Engineering Services 401(k) accounts?

RAYMOND JAMES FINANCIAL SERVICE is the plan's recordkeeper, which is where participants log in to see their balance.

I no longer work at Customer Engineering Services. How do I access my 401(k)?

Your account stays with RAYMOND JAMES FINANCIAL SERVICE after you leave, so you can log in with the same credentials. If your balance was small, the plan may have rolled it into an IRA in your name. If you can't find it, Beagle can locate it for you.

Related Companies
Headquarter: 13001 SEAL BEACH BOULEVARD, SEAL BEACH, CA, 90740
Headquarter: 701 READING AVE., WEST READING, PA, 19611
Headquarter: 6201 SOUTH FREEWAY, FORT WORTH, TX, 76134
Headquarter: P.O. BOX 804, HERSHEY, PA, 170330804
Headquarter: 1001 LOUISIANA STREET SUITE 1000, HOUSTON, TX, 77002