Customer Value Partners, Inc. 401(k) Plan: Login, Facts & Contact Information

Customer Value Partners, Inc. 401(k) Plan Facts

Plan name
CVP RETIREMENT SAVINGS PLAN
Plan type
401(k) with employer contributions and profit sharing
Plan sponsor
CUSTOMER VALUE PARTNERS, LLC
Participants
938 (519 active employees)
Former employees with a balance
367
Plan assets
$62,411,848 at Dec 31, 2024
Average account balance
$72,572 across 860 accounts
Employer contributions
$2,253,324 in plan year 2024 (24% of all contributions)
Recordkeeper
Global Retirement Partners
Plan year
Jan 1, 2024 – Dec 31, 2024
Plan established
Apr 1, 2004
✓ Employer contributions✓ Automatic enrollment✓ Default investment for undecided participants✓ Participants choose their own investments— Self-directed brokerage window✓ Profit sharing— Company stock (ESOP)

Source: Form 5500 for plan year 2024 (Jan 1, 2024 – Dec 31, 2024), filed Oct 9, 2025. Public filing with the U.S. Department of Labor.

Money in and out in plan year 2024

  • $9.33 million went into the plan in contributions, $2.25 million of it from the employer (24%).
  • $5.45 million was paid out to participants.
  • Investment and other income added $7.76 million.
  • Administrative expenses were $327,213, about $380 per account.

How the Customer Value Partners, Inc. 401(k) changed, 2019–2024

Plan yearParticipantsPlan assetsEmployer contributionsBenefits paid
2019404$17.5 million$953,872$838,866
2020527$24.4 million$1.40 million$3.18 million
2021606$33.0 million$1.77 million$2.95 million
2022820$39.1 million$2.22 million$4.50 million
2023915$51.1 million$2.27 million$4.51 million
2024938$62.4 million$2.25 million$5.45 million

Customer Value Partners, Inc. 401(k) Contact Information

Phone
571-354-6816
Mailing address
805 FIFTEENTH ST NW SUITE 650, WASHINGTON DC 20005
Plan sponsor
CUSTOMER VALUE PARTNERS, LLC
Employer identification number (EIN)
01-0570597
Plan number
001

Questions about the Customer Value Partners, Inc. 401(k)

Does Customer Value Partners, Inc contribute to the 401(k)?

Yes. The plan reports an employer contribution arrangement. In plan year 2024 the employer contributed $2.25 million, 24% of all contributions.

Does the Customer Value Partners, Inc 401(k) have automatic enrollment?

Yes. The plan reports automatic enrollment of eligible employees.

How many people are in the Customer Value Partners, Inc 401(k) plan?

938 participants at the start of plan year 2024, 519 of them active employees, and 367 former employees who still had money in the plan.

What is the average 401(k) balance at Customer Value Partners, Inc?

About $72,572 per account: $62.4 million in plan assets across 860 accounts with a balance at the end of plan year 2024.

Who manages the Customer Value Partners, Inc 401(k) accounts?

ADP Retirement Services (listed on the filing as GLOBAL RETIREMENT PARTNERS) is the plan's recordkeeper, which is where participants log in to see their balance.

I no longer work at Customer Value Partners, Inc. How do I access my 401(k)?

Your account stays with ADP Retirement Services after you leave, so you can log in with the same credentials. If your balance was small, the plan may have rolled it into an IRA in your name. If you can't find it, Beagle can locate it for you.

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