Delaware North Companies, Incorporated 401(k) Plan: Login, Facts & Contact Information

Delaware North Companies, Incorporated 401(k) Plan Facts

Plan name
DELAWARE NORTH COMPANIES 401(K) PLAN
Plan type
401(k) with employer contributions and profit sharing
Plan sponsor
DELAWARE NORTH COMPANIES, INCORPORATED
Participants
10,099 (9,204 active employees)
Former employees with a balance
1,476
Plan assets
$343,543,322 at Dec 31, 2024
Average account balance
$75,141 across 4,572 accounts
Employer contributions
$9,822,893 in plan year 2024 (28% of all contributions)
Recordkeeper
John Hancock Retirement Plan Svcs.
Plan year
Jan 1, 2024 – Dec 31, 2024
Plan established
Jan 1, 1985
Employer contributions Automatic enrollment Default investment for undecided participants Participants choose their own investments Self-directed brokerage window Profit sharing Company stock (ESOP)

Source: Form 5500 for plan year 2024 (Jan 1, 2024 – Dec 31, 2024), filed Oct 8, 2025. Public filing with the U.S. Department of Labor.

Money in and out in plan year 2024

  • $34.5 million went into the plan in contributions, $9.82 million of it from the employer (28%).
  • $38.1 million was paid out to participants.
  • Investment and other income added $34.8 million.
  • Administrative expenses were $437,527, about $96 per account.

How the Delaware North Companies, Incorporated 401(k) changed, 20192024

Plan yearParticipantsPlan assetsEmployer contributionsBenefits paid
201910,325$277.6 million$7.43 million$20.8 million
202017,622$283.5 million$4.86 million$41.7 million
20219,165$298.8 million$5.63 million$32.5 million
20229,231$264.2 million$6.51 million$18.1 million
20239,519$312.9 million$8.71 million$21.6 million
202410,099$343.5 million$9.82 million$38.1 million

Delaware North Companies, Incorporated 401(k) Contact Information

Phone
716-858-5000
Mailing address
250 DELAWARE AVENUE, BUFFALO NY 142022014
Plan sponsor
DELAWARE NORTH COMPANIES, INCORPORATED
Plan administrator
DELAWARE NORTH COMPANIES, INCORPORATED BENEFITS COMMITTEE
Employer identification number (EIN)
16-0994528
Plan number
004

Questions about the Delaware North Companies, Incorporated 401(k)

Does Delaware North Companies, Incorporated contribute to the 401(k)?

Yes. The plan reports an employer contribution arrangement. In plan year 2024 the employer contributed $9.82 million, 28% of all contributions.

Does the Delaware North Companies, Incorporated 401(k) have automatic enrollment?

No. The plan does not report automatic enrollment; employees enroll themselves.

How many people are in the Delaware North Companies, Incorporated 401(k) plan?

10,099 participants at the start of plan year 2024, 9,204 of them active employees, and 1,476 former employees who still had money in the plan.

What is the average 401(k) balance at Delaware North Companies, Incorporated?

About $75,141 per account: $343.5 million in plan assets across 4,572 accounts with a balance at the end of plan year 2024.

Who manages the Delaware North Companies, Incorporated 401(k) accounts?

John Hancock (listed on the filing as JOHN HANCOCK RETIREMENT PLAN SVCS.) is the plan's recordkeeper, which is where participants log in to see their balance.

I no longer work at Delaware North Companies, Incorporated. How do I access my 401(k)?

Your account stays with John Hancock after you leave, so you can log in with the same credentials. If your balance was small, the plan may have rolled it into an IRA in your name. If you can't find it, Beagle can locate it for you.

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