Dialogdirect, Inc. 401(k) Plan: Login, Facts & Contact Information

Dialogdirect, Inc. 401(k) Plan Facts

Plan name
QUALFON/DIALOG DIRECT 401K PLAN
Plan type
401(k) with employer contributions
Plan sponsor
DIALOGDIRECT, INC.
Participants
3,082 (3,089 active employees)
Former employees with a balance
231
Plan assets
$55,699,291 at Dec 31, 2024
Average account balance
$56,490 across 986 accounts
Employer contributions
$458,419 in plan year 2024 (10% of all contributions)
Recordkeeper
Fidelity Investments Institutional
Plan year
Jan 1, 2024 – Dec 31, 2024
Plan established
Jan 1, 1988
✓ Employer contributions— Automatic enrollment✓ Default investment for undecided participants✓ Participants choose their own investments✓ Self-directed brokerage window— Profit sharing— Company stock (ESOP)

Source: Form 5500 for plan year 2024 (Jan 1, 2024 – Dec 31, 2024), filed Feb 4, 2026. Public filing with the U.S. Department of Labor.

Money in and out in plan year 2024

  • $4.70 million went into the plan in contributions, $458,419 of it from the employer (10%).
  • $4.97 million was paid out to participants.
  • Investment and other income added $7.71 million.
  • Administrative expenses were $210,980, about $214 per account.

How the Dialogdirect, Inc. 401(k) changed, 2019–2024

Plan yearParticipantsPlan assetsEmployer contributionsBenefits paid
20192,957$35.0 million$386,072$2.77 million
20203,621$39.2 million$383,429$4.51 million
20214,276$50.7 million$333,604$2.96 million
20223,994$41.0 million$436,984$5.15 million
20233,386$48.6 million$449,314$4.24 million
20243,082$55.7 million$458,419$4.97 million

Dialogdirect, Inc. 401(k) Contact Information

Phone
313-957-5100
Mailing address
13700 OAKLAND AVENUE, HIGHLAND PARK MI 48203
Plan sponsor
DIALOGDIRECT, INC.
Employer identification number (EIN)
46-1570786
Plan number
001

Questions about the Dialogdirect, Inc. 401(k)

Does Dialogdirect, Inc contribute to the 401(k)?

Yes. The plan reports an employer contribution arrangement. In plan year 2024 the employer contributed $458,419, 10% of all contributions.

Does the Dialogdirect, Inc 401(k) have automatic enrollment?

No. The plan does not report automatic enrollment; employees enroll themselves.

How many people are in the Dialogdirect, Inc 401(k) plan?

3,082 participants at the start of plan year 2024, 3,089 of them active employees, and 231 former employees who still had money in the plan.

What is the average 401(k) balance at Dialogdirect, Inc?

About $56,490 per account: $55.7 million in plan assets across 986 accounts with a balance at the end of plan year 2024.

Who manages the Dialogdirect, Inc 401(k) accounts?

Fidelity NetBenefits (listed on the filing as FIDELITY INVESTMENTS INSTITUTIONAL) is the plan's recordkeeper, which is where participants log in to see their balance.

I no longer work at Dialogdirect, Inc. How do I access my 401(k)?

Your account stays with Fidelity NetBenefits after you leave, so you can log in with the same credentials. If your balance was small, the plan may have rolled it into an IRA in your name. If you can't find it, Beagle can locate it for you.

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