Empower Federal Credit Union 401(k) Plan: Login, Facts & Contact Information

Empower Federal Credit Union 401(k) Plan Facts

Plan name
EMPOWER FEDERAL CREDIT UNION 401(K) PLAN
Plan type
401(k) with employer contributions and profit sharing
Plan sponsor
EMPOWER FEDERAL CREDIT UNION
Participants
767 (566 active employees)
Former employees with a balance
121
Plan assets
$75,248,233 at Dec 31, 2024
Average account balance
$106,735 across 705 accounts
Employer contributions
$3,212,669 in plan year 2024 (42% of all contributions)
Recordkeeper
Capital Group Retirement Plan Svcs.
Plan year
Jan 1, 2024 – Dec 31, 2024
Plan established
May 1, 1997
✓ Employer contributions✓ Automatic enrollment✓ Default investment for undecided participants✓ Participants choose their own investments— Self-directed brokerage window✓ Profit sharing— Company stock (ESOP)

Source: Form 5500 for plan year 2024 (Jan 1, 2024 – Dec 31, 2024), filed Sep 16, 2025. Public filing with the U.S. Department of Labor.

Money in and out in plan year 2024

  • $7.69 million went into the plan in contributions, $3.21 million of it from the employer (42%).
  • $6.93 million was paid out to participants.
  • Investment and other income added $10.3 million.
  • Administrative expenses were $54,844, about $78 per account.

How the Empower Federal Credit Union 401(k) changed, 2019–2024

Plan yearParticipantsPlan assetsEmployer contributionsBenefits paid
2019591$46.3 million$1.90 million$3.09 million
2020605$56.0 million$2.13 million$2.74 million
2021661$64.7 million$2.34 million$4.88 million
2022698$52.8 million$2.49 million$8.01 million
2023737$64.3 million$2.84 million$4.65 million
2024767$75.2 million$3.21 million$6.93 million

Empower Federal Credit Union 401(k) Contact Information

Phone
315-477-2200
Mailing address
1 MEMBER WAY, SYRACUSE NY 13212
Plan sponsor
EMPOWER FEDERAL CREDIT UNION
Employer identification number (EIN)
15-0547278
Plan number
002

Questions about the Empower Federal Credit Union 401(k)

Does Empower Federal Credit Union contribute to the 401(k)?

Yes. The plan reports an employer contribution arrangement. In plan year 2024 the employer contributed $3.21 million, 42% of all contributions.

Does the Empower Federal Credit Union 401(k) have automatic enrollment?

Yes. The plan reports automatic enrollment of eligible employees.

How many people are in the Empower Federal Credit Union 401(k) plan?

767 participants at the start of plan year 2024, 566 of them active employees, and 121 former employees who still had money in the plan.

What is the average 401(k) balance at Empower Federal Credit Union?

About $106,735 per account: $75.2 million in plan assets across 705 accounts with a balance at the end of plan year 2024.

Who manages the Empower Federal Credit Union 401(k) accounts?

Capital Group / American Funds (listed on the filing as CAPITAL GROUP RETIREMENT PLAN SVCS.) is the plan's recordkeeper, which is where participants log in to see their balance.

I no longer work at Empower Federal Credit Union. How do I access my 401(k)?

Your account stays with Capital Group / American Funds after you leave, so you can log in with the same credentials. If your balance was small, the plan may have rolled it into an IRA in your name. If you can't find it, Beagle can locate it for you.

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