First-citizens Bank & Trust Company 401(k) Plan: Login, Facts & Contact Information

First-citizens Bank & Trust Company 401(k) Plan Facts

Plan name
FIRST-CITIZENS BANK & TRUST COMPANY 401(K) PLAN
Plan type
401(k) with employer contributions and profit sharing
Plan sponsor
FIRST-CITIZENS BANK & TRUST COMPANY
Participants
19,738 (15,787 active employees)
Former employees with a balance
4,352
Plan assets
$2,686,484,602 at Dec 31, 2024
Average account balance
$136,245 across 19,718 accounts
Employer contributions
$157,866,083 in plan year 2024 (41% of all contributions)
Recordkeeper
Fidelity Investments Institutional
Plan year
Jan 1, 2024 – Dec 31, 2024
Plan established
Jan 1, 2008
Employer contributions Automatic enrollment Default investment for undecided participants Participants choose their own investments Self-directed brokerage window Profit sharing Company stock (ESOP)

Source: Form 5500 for plan year 2024 (Jan 1, 2024 – Dec 31, 2024), filed Oct 3, 2025. Public filing with the U.S. Department of Labor.

Money in and out in plan year 2024

  • $387.2 million went into the plan in contributions, $157.9 million of it from the employer (41%).
  • $213.0 million was paid out to participants.
  • Investment and other income added $326.3 million.
  • Administrative expenses were $566,432, about $29 per account.

How the First-citizens Bank & Trust Company 401(k) changed, 20192024

Plan yearParticipantsPlan assetsEmployer contributionsBenefits paid
20197,065$449.9 million$26.8 million$28.6 million
20207,874$544.5 million$30.8 million$46.3 million
20217,697$669.2 million$33.1 million$44.7 million
20228,093$1.55 billion$36.8 million$46.4 million
20238,842$2.19 billion$110.1 million$158.2 million
202419,738$2.69 billion$157.9 million$213.0 million

First-citizens Bank & Trust Company 401(k) Contact Information

Phone
919-716-2768
Mailing address
4300 SIX FORKS ROAD, RALEIGH NC 27609
Plan sponsor
FIRST-CITIZENS BANK & TRUST COMPANY
Employer identification number (EIN)
56-0223230
Plan number
003

Questions about the First-citizens Bank & Trust Company 401(k)

Does First-citizens Bank & Trust Company contribute to the 401(k)?

Yes. The plan reports an employer contribution arrangement. In plan year 2024 the employer contributed $157.9 million, 41% of all contributions.

Does the First-citizens Bank & Trust Company 401(k) have automatic enrollment?

Yes. The plan reports automatic enrollment of eligible employees.

How many people are in the First-citizens Bank & Trust Company 401(k) plan?

19,738 participants at the start of plan year 2024, 15,787 of them active employees, and 4,352 former employees who still had money in the plan.

What is the average 401(k) balance at First-citizens Bank & Trust Company?

About $136,245 per account: $2.69 billion in plan assets across 19,718 accounts with a balance at the end of plan year 2024.

Who manages the First-citizens Bank & Trust Company 401(k) accounts?

Fidelity NetBenefits (listed on the filing as FIDELITY INVESTMENTS INSTITUTIONAL) is the plan's recordkeeper, which is where participants log in to see their balance.

I no longer work at First-citizens Bank & Trust Company. How do I access my 401(k)?

Your account stays with Fidelity NetBenefits after you leave, so you can log in with the same credentials. If your balance was small, the plan may have rolled it into an IRA in your name. If you can't find it, Beagle can locate it for you.

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