Hawaiian Telcom Communications Inc. 401(k) Plan: Login, Facts & Contact Information

Hawaiian Telcom Communications Inc. 401(k) Plan Facts

Plan name
HAWAIIAN TELCOM 401(K) PLAN FOR HOURLY EMPLOYEES
Plan type
401(k) with employer contributions and profit sharing
Plan sponsor
HAWAIIAN TELCOM COMMUNICATIONS INC.
Participants
648 (772 active employees)
Former employees with a balance
84
Plan assets
$132,162,410 at Dec 31, 2024
Average account balance
$232,680 across 568 accounts
Employer contributions
$3,391,683 in plan year 2024 (43% of all contributions)
Recordkeeper
Fidelity Investments Institutional
Plan year
Jan 1, 2024 – Dec 31, 2024
Plan established
May 2, 2005
✓ Employer contributions— Automatic enrollment✓ Default investment for undecided participants✓ Participants choose their own investments— Self-directed brokerage window✓ Profit sharing— Company stock (ESOP)

Source: Form 5500 for plan year 2024 (Jan 1, 2024 – Dec 31, 2024), filed Oct 13, 2025. Public filing with the U.S. Department of Labor.

Money in and out in plan year 2024

  • $7.98 million went into the plan in contributions, $3.39 million of it from the employer (43%).
  • $18.0 million was paid out to participants.
  • Investment and other income added $18.6 million.
  • Administrative expenses were $19,159, about $34 per account.

How the Hawaiian Telcom Communications Inc. 401(k) changed, 2019–2024

Plan yearParticipantsPlan assetsEmployer contributionsBenefits paid
2019769$103.8 million$3.36 million$7.50 million
2020730$117.1 million$3.38 million$12.8 million
2021659$127.4 million$3.32 million$12.5 million
2022678$105.6 million$3.34 million$7.67 million
2023678$124.7 million$3.46 million$8.12 million
2024648$132.2 million$3.39 million$18.0 million

Hawaiian Telcom Communications Inc. 401(k) Contact Information

Phone
808-546-4450
Mailing address
1177 BISHOP ST, HONOLULU HI 96813
Plan sponsor
HAWAIIAN TELCOM COMMUNICATIONS INC.
Employer identification number (EIN)
16-1710376
Plan number
003

Questions about the Hawaiian Telcom Communications Inc. 401(k)

Does Hawaiian Telcom Communications Inc contribute to the 401(k)?

Yes. The plan reports an employer contribution arrangement. In plan year 2024 the employer contributed $3.39 million, 43% of all contributions.

Does the Hawaiian Telcom Communications Inc 401(k) have automatic enrollment?

No. The plan does not report automatic enrollment; employees enroll themselves.

How many people are in the Hawaiian Telcom Communications Inc 401(k) plan?

648 participants at the start of plan year 2024, 772 of them active employees, and 84 former employees who still had money in the plan.

What is the average 401(k) balance at Hawaiian Telcom Communications Inc?

About $232,680 per account: $132.2 million in plan assets across 568 accounts with a balance at the end of plan year 2024.

Who manages the Hawaiian Telcom Communications Inc 401(k) accounts?

Fidelity NetBenefits (listed on the filing as FIDELITY INVESTMENTS INSTITUTIONAL) is the plan's recordkeeper, which is where participants log in to see their balance.

I no longer work at Hawaiian Telcom Communications Inc. How do I access my 401(k)?

Your account stays with Fidelity NetBenefits after you leave, so you can log in with the same credentials. If your balance was small, the plan may have rolled it into an IRA in your name. If you can't find it, Beagle can locate it for you.

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