Home Care Assistance 401(k) Plan: Login, Facts & Contact Information

Home Care Assistance 401(k) Plan Facts

Plan name
THEKEY 401(K) PLAN
Plan type
401(k) with employer contributions and profit sharing
Plan sponsor
THEKEY · formerly Home Care Assistance
Participants
13,313 (9,548 active employees)
Former employees with a balance
531
Plan assets
$32,262,861 at Dec 31, 2024
Average account balance
$20,329 across 1,587 accounts
Employer contributions
$2,221,498 in plan year 2024 (25% of all contributions)
Recordkeeper
Ascensus Llc
Plan year
Jan 1, 2024 – Dec 31, 2024
Plan established
Feb 1, 2012
✓ Employer contributions— Automatic enrollment✓ Default investment for undecided participants✓ Participants choose their own investments— Self-directed brokerage window✓ Profit sharing— Company stock (ESOP)

Source: Form 5500 for plan year 2024 (Jan 1, 2024 – Dec 31, 2024), filed Oct 7, 2025. Public filing with the U.S. Department of Labor.

Money in and out in plan year 2024

  • $9.08 million went into the plan in contributions, $2.22 million of it from the employer (25%).
  • $4.12 million was paid out to participants.
  • Investment and other income added $3.65 million.
  • Administrative expenses were $194,213, about $122 per account.

How the Home Care Assistance 401(k) changed, 2019–2024

Plan yearParticipantsPlan assetsEmployer contributionsBenefits paid
2019453$6.38 million$275,853$292,496
2020650$10.2 million$405,685$785,033
20211,036$15.8 million$695,638$1.06 million
20221,622$17.0 million$983,759$3.32 million
202312,425$24.5 million$1.22 million$3.34 million
202413,313$32.3 million$2.22 million$4.12 million

Home Care Assistance 401(k) Contact Information

Phone
888-874-8088
Mailing address
7777 FAY AVE SUITE 210, LA JOLLA CA 92037
Plan sponsor
THEKEY
Employer identification number (EIN)
37-1616114
Plan number
001

Questions about the Home Care Assistance 401(k)

Does Home Care Assistance contribute to the 401(k)?

Yes. The plan reports an employer contribution arrangement. In plan year 2024 the employer contributed $2.22 million, 25% of all contributions.

Does the Home Care Assistance 401(k) have automatic enrollment?

No. The plan does not report automatic enrollment; employees enroll themselves.

How many people are in the Home Care Assistance 401(k) plan?

13,313 participants at the start of plan year 2024, 9,548 of them active employees, and 531 former employees who still had money in the plan.

What is the average 401(k) balance at Home Care Assistance?

About $20,329 per account: $32.3 million in plan assets across 1,587 accounts with a balance at the end of plan year 2024.

Who manages the Home Care Assistance 401(k) accounts?

Ascensus (listed on the filing as ASCENSUS LLC) is the plan's recordkeeper, which is where participants log in to see their balance.

I no longer work at Home Care Assistance. How do I access my 401(k)?

Your account stays with Ascensus after you leave, so you can log in with the same credentials. If your balance was small, the plan may have rolled it into an IRA in your name. If you can't find it, Beagle can locate it for you.

Related Companies
Headquarter: 99 WOOD AVENUE SOUTH SUITE 301, ISELIN, NJ, 088302710
Headquarter: 130 WEST 42ND STREET FLOOR 2, NEW YORK, NY, 10036
Headquarter: 4650 E 53RD STREET, DAVENPORT, IA, 52807
Headquarter: 4121 WILSON BLVD. 10TH FLOOR, ARLINGTON, VA, 22203
Headquarter: 333 S WABASH AVE, WB-20, CHICAGO, IL, 60604