Houston Zoo, Inc. 401(k) Plan: Login, Facts & Contact Information

Houston Zoo, Inc. 401(k) Plan Facts

Plan name
HOUSTON ZOO EMPLOYEES' 401(K) PLAN
Plan type
401(k) with employer contributions and profit sharing
Plan sponsor
HOUSTON ZOO, INC.
Participants
628 (407 active employees)
Former employees with a balance
222
Plan assets
$28,225,689 at Dec 31, 2024
Average account balance
$46,654 across 605 accounts
Employer contributions
$876,954 in plan year 2024 (31% of all contributions)
Recordkeeper
John Hancock Life Insurance Company
Plan year
Jan 1, 2024 – Dec 31, 2024
Plan established
Sep 1, 2002
✓ Employer contributions✓ Automatic enrollment✓ Default investment for undecided participants✓ Participants choose their own investments— Self-directed brokerage window✓ Profit sharing— Company stock (ESOP)

Source: Form 5500 for plan year 2024 (Jan 1, 2024 – Dec 31, 2024), filed Jul 23, 2025. Public filing with the U.S. Department of Labor.

Money in and out in plan year 2024

  • $2.81 million went into the plan in contributions, $876,954 of it from the employer (31%).
  • $2.07 million was paid out to participants.
  • Investment and other income added $3.09 million.
  • Administrative expenses were $114,689, about $190 per account.

How the Houston Zoo, Inc. 401(k) changed, 2019–2024

Plan yearParticipantsPlan assetsEmployer contributionsBenefits paid
2019554$19.2 million$745,172$1.01 million
2020587$20.5 million$379,221$3.10 million
2021540$22.9 million$314,575$2.24 million
2022556$20.4 million$736,078$1.25 million
2023601$24.5 million$789,754$1.85 million
2024628$28.2 million$876,954$2.07 million

Houston Zoo, Inc. 401(k) Contact Information

Phone
713-533-6839
Mailing address
1513 CAMBRIDGE STREET, HOUSTON TX 77030
Plan sponsor
HOUSTON ZOO, INC.
Employer identification number (EIN)
74-1590271
Plan number
001

Questions about the Houston Zoo, Inc. 401(k)

Does Houston Zoo, Inc contribute to the 401(k)?

Yes. The plan reports an employer contribution arrangement. In plan year 2024 the employer contributed $876,954, 31% of all contributions.

Does the Houston Zoo, Inc 401(k) have automatic enrollment?

Yes. The plan reports automatic enrollment of eligible employees.

How many people are in the Houston Zoo, Inc 401(k) plan?

628 participants at the start of plan year 2024, 407 of them active employees, and 222 former employees who still had money in the plan.

What is the average 401(k) balance at Houston Zoo, Inc?

About $46,654 per account: $28.2 million in plan assets across 605 accounts with a balance at the end of plan year 2024.

Who manages the Houston Zoo, Inc 401(k) accounts?

John Hancock (listed on the filing as JOHN HANCOCK LIFE INSURANCE COMPANY) is the plan's recordkeeper, which is where participants log in to see their balance.

I no longer work at Houston Zoo, Inc. How do I access my 401(k)?

Your account stays with John Hancock after you leave, so you can log in with the same credentials. If your balance was small, the plan may have rolled it into an IRA in your name. If you can't find it, Beagle can locate it for you.

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