Incontact, Inc. 401(k) Plan (terminated 2021): Login, Facts & Contact Information

Plan terminated

This plan was terminated. Its final Form 5500 covers plan year 2021, when $105.6 million was transferred out of the plan. Assets moved to the NICE SYSTEMS, INC. 401(K) PLAN (sponsored by NICE SYSTEMS, INC.). If you had an account, your balance was transferred or paid out; Beagle can help you find where it went.

See the NICE SYSTEMS, INC. 401(K) PLAN →

Incontact, Inc. 401(k) Plan Facts (plan year 2021)

Plan name
INCONTACT, INC. 401(K) PLAN
Plan type
401(k) with employer contributions
Plan sponsor
INCONTACT, INC.
Participants
1,523
Former employees with a balance
0
Employer contributions
$4,697,747 in plan year 2021 (23% of all contributions)
Recordkeeper
Great-west Life & Annuity Insurance
Plan year
Jan 1, 2021 – Dec 31, 2021
Plan established
Jan 1, 1998
✓ Employer contributions✓ Automatic enrollment✓ Default investment for undecided participants✓ Participants choose their own investments— Self-directed brokerage window— Profit sharing— Company stock (ESOP)

Source: Form 5500 for plan year 2021 (Jan 1, 2021 – Dec 31, 2021), filed Oct 14, 2022. Public filing with the U.S. Department of Labor.

Money in and out in plan year 2021

  • $20.6 million went into the plan in contributions, $4.70 million of it from the employer (23%).
  • $16.4 million was paid out to participants.
  • Investment and other income added $13.6 million.

How the Incontact, Inc. 401(k) changed, 2016–2021

Plan yearParticipantsPlan assetsEmployer contributionsBenefits paid
2016980$28.9 million$2.33 million$2.15 million
20171,198$43.0 million$2.81 million$3.37 million
20181,245$44.6 million$2.75 million$5.63 million
20191,285$63.4 million$4.01 million$7.24 million
20201,387$88.2 million$4.28 million$4.37 million
2021 (final)1,523$0$4.70 million$16.4 million

Incontact, Inc. 401(k) Contact Information

Phone
801-320-3200
Mailing address
75 WEST TOWNE RIDGE PARKWAY, SANDY UT 84070
Plan sponsor
INCONTACT, INC.
Employer identification number (EIN)
87-0528557
Plan number
001

Questions about the Incontact, Inc. 401(k)

Is the Incontact, Inc 401(k) plan still active?

No. The plan's final Form 5500 was filed for plan year 2021. Its assets were transferred to the NICE SYSTEMS, INC. 401(K) PLAN.

Does Incontact, Inc contribute to the 401(k)?

Yes. The plan reports an employer contribution arrangement. In plan year 2021 the employer contributed $4.70 million, 23% of all contributions.

Does the Incontact, Inc 401(k) have automatic enrollment?

Yes. The plan reports automatic enrollment of eligible employees.

How many people are in the Incontact, Inc 401(k) plan?

1,523 participants at the start of plan year 2021.

Who manages the Incontact, Inc 401(k) accounts?

Empower (listed on the filing as GREAT-WEST LIFE & ANNUITY INSURANCE) is the plan's recordkeeper, which is where participants log in to see their balance.

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