John Hancock Life Insurance Company U.s.a 401(k) Plan: Login, Facts & Contact Information

John Hancock Life Insurance Company U.s.a 401(k) Plan Facts

Plan name
THE INVESTMENT-INCENTIVE PLAN FOR JOHN HANCOCK EMPLOYEES
Plan type
401(k) with employer contributions
Plan sponsor
JOHN HANCOCK LIFE INSURANCE COMPANY U.S.A
Participants
9,744 (4,860 active employees)
Former employees with a balance
3,997
Plan assets
$2,409,892,287 at Dec 31, 2024
Average account balance
$257,137 across 9,372 accounts
Employer contributions
$26,093,664 in plan year 2024 (28% of all contributions)
Plan year
Jan 1, 2024 – Dec 31, 2024
Plan established
Sep 9, 1968
✓ Employer contributions✓ Automatic enrollment✓ Default investment for undecided participants✓ Participants choose their own investments— Self-directed brokerage window— Profit sharing— Company stock (ESOP)

Source: Form 5500 for plan year 2024 (Jan 1, 2024 – Dec 31, 2024), filed Sep 29, 2025. Public filing with the U.S. Department of Labor.

Money in and out in plan year 2024

  • $94.3 million went into the plan in contributions, $26.1 million of it from the employer (28%).
  • $212.0 million was paid out to participants.
  • Investment and other income added $329.8 million.

How the John Hancock Life Insurance Company U.s.a 401(k) changed, 2019–2024

Plan yearParticipantsPlan assetsEmployer contributionsBenefits paid
20199,928$1.87 billion$22.6 million$146.2 million
20209,935$2.08 billion$24.1 million$123.7 million
202110,006$2.31 billion$24.4 million$164.0 million
20229,817$1.92 billion$24.8 million$137.9 million
20239,916$2.20 billion$26.0 million$144.1 million
20249,744$2.41 billion$26.1 million$212.0 million

John Hancock Life Insurance Company U.s.a 401(k) Contact Information

Phone
617-572-6000
Mailing address
GLOBAL PENSIONS B-03-22 200 BERKELEY STREET, BOSTON MA 02116
Plan sponsor
JOHN HANCOCK LIFE INSURANCE COMPANY U.S.A
Employer identification number (EIN)
01-0233346
Plan number
002

Questions about the John Hancock Life Insurance Company U.s.a 401(k)

Does John Hancock Life Insurance Company U.s.a contribute to the 401(k)?

Yes. The plan reports an employer contribution arrangement. In plan year 2024 the employer contributed $26.1 million, 28% of all contributions.

Does the John Hancock Life Insurance Company U.s.a 401(k) have automatic enrollment?

Yes. The plan reports automatic enrollment of eligible employees.

How many people are in the John Hancock Life Insurance Company U.s.a 401(k) plan?

9,744 participants at the start of plan year 2024, 4,860 of them active employees, and 3,997 former employees who still had money in the plan.

What is the average 401(k) balance at John Hancock Life Insurance Company U.s.a?

About $257,137 per account: $2.41 billion in plan assets across 9,372 accounts with a balance at the end of plan year 2024.

Who manages the John Hancock Life Insurance Company U.s.a 401(k) accounts?

Alight is the plan's recordkeeper, which is where participants log in to see their balance.

I no longer work at John Hancock Life Insurance Company U.s.a. How do I access my 401(k)?

Your account stays with Alight after you leave, so you can log in with the same credentials. If your balance was small, the plan may have rolled it into an IRA in your name. If you can't find it, Beagle can locate it for you.

Related Companies
Headquarter: 1200 SOUTH LAKE SHORE DRIVE, CHICAGO, IL, 60605
Headquarter: 17630 PERKINS ROAD, BATON ROUGE, LA, 70810
Headquarter: 2211 H.H. DOW WAY, MIDLAND, MI, 48674
Headquarter: 751 BROAD STREET, 21ST FLOOR, NEWARK, NJ, 071023777
Headquarter: 2941 FAIRVIEW PARK DRIVE, FALLS CHURCH, VA, 22042