Keycorp 401(k) Plan: Login, Facts & Contact Information

Keycorp 401(k) Plan Facts

Plan name
KEYCORP 401K SAVINGS PLAN
Plan type
401(k) with employer contributions and profit sharing with a company-stock (ESOP) component
Plan sponsor
KEYCORP
Participants
28,380 (17,385 active employees)
Former employees with a balance
10,450
Plan assets
$4,130,143,138 at Dec 31, 2024
Average account balance
$148,636 across 27,787 accounts
Employer contributions
$101,218,868 in plan year 2024 (37% of all contributions)
Recordkeeper
Fidelity Investments Institutional
Plan year
Jan 1, 2024 – Dec 31, 2024
Plan established
Jan 1, 1979
✓ Employer contributions✓ Automatic enrollment✓ Default investment for undecided participants✓ Participants choose their own investments— Self-directed brokerage window✓ Profit sharing✓ Company stock (ESOP)

Source: Form 5500 for plan year 2024 (Jan 1, 2024 – Dec 31, 2024), filed Aug 12, 2025. Public filing with the U.S. Department of Labor.

Money in and out in plan year 2024

  • $271.2 million went into the plan in contributions, $101.2 million of it from the employer (37%).
  • $410.0 million was paid out to participants.
  • Investment and other income added $546.3 million.
  • Administrative expenses were $5.21 million, about $188 per account.

How the Keycorp 401(k) changed, 2019–2024

Plan yearParticipantsPlan assetsEmployer contributionsBenefits paid
201930,304$3.10 billion$87.9 million$322.6 million
202029,486$3.51 billion$91.0 million$245.2 million
202128,159$4.02 billion$95.3 million$288.2 million
202228,586$3.27 billion$84.1 million$298.5 million
202330,103$3.73 billion$99.8 million$389.1 million
202428,380$4.13 billion$101.2 million$410.0 million

Keycorp 401(k) Contact Information

Phone
888-539-7247
Mailing address
127 PUBLIC SQUARE, CLEVELAND OH 44114
Plan sponsor
KEYCORP
Employer identification number (EIN)
34-6542451
Plan number
002

Questions about the Keycorp 401(k)

Does Keycorp contribute to the 401(k)?

Yes. The plan reports an employer contribution arrangement. In plan year 2024 the employer contributed $101.2 million, 37% of all contributions.

Does the Keycorp 401(k) have automatic enrollment?

Yes. The plan reports automatic enrollment of eligible employees.

How many people are in the Keycorp 401(k) plan?

28,380 participants at the start of plan year 2024, 17,385 of them active employees, and 10,450 former employees who still had money in the plan.

What is the average 401(k) balance at Keycorp?

About $148,636 per account: $4.13 billion in plan assets across 27,787 accounts with a balance at the end of plan year 2024.

Who manages the Keycorp 401(k) accounts?

Fidelity NetBenefits (listed on the filing as FIDELITY INVESTMENTS INSTITUTIONAL) is the plan's recordkeeper, which is where participants log in to see their balance.

I no longer work at Keycorp. How do I access my 401(k)?

Your account stays with Fidelity NetBenefits after you leave, so you can log in with the same credentials. If your balance was small, the plan may have rolled it into an IRA in your name. If you can't find it, Beagle can locate it for you.

Related Companies
Headquarter: 741 WEST 2ND STREET NORTH, WICHITA, KS, 67203
Headquarter: 500 PARK BLVD. SUITE 200, ITASCA, IL, 60143
Headquarter: 101 PROSPECT AVENUE N.W. C/O TAX DEPT., 1220 GH, CLEVELAND, OH, 441151075
Headquarter: 75 CHESTNUT RIDGE ROAD, MONTVALE, NJ, 076451842
Headquarter: 750 W. VIRGINA ST, MILWAUKEE, WI, 53204