Medallia, Inc. 401(k) Plan: Login, Facts & Contact Information

Medallia, Inc. 401(k) Plan Facts

Plan name
MEDALLIA, INC. 401(K) PLAN
Plan type
401(k) with employer contributions and profit sharing
Plan sponsor
MEDALLIA, INC.
Participants
2,104 (1,030 active employees)
Former employees with a balance
920
Plan assets
$212,677,184 at Dec 31, 2024
Average account balance
$112,053 across 1,898 accounts
Employer contributions
$4,104,587 in plan year 2024 (16% of all contributions)
Recordkeeper
Fidelity Investments Institutional
Plan year
Jan 1, 2024 – Dec 31, 2024
Plan established
Jan 1, 2004
✓ Employer contributions✓ Automatic enrollment✓ Default investment for undecided participants✓ Participants choose their own investments— Self-directed brokerage window✓ Profit sharing— Company stock (ESOP)

Source: Form 5500 for plan year 2024 (Jan 1, 2024 – Dec 31, 2024), filed Aug 18, 2025. Public filing with the U.S. Department of Labor.

Money in and out in plan year 2024

  • $25.7 million went into the plan in contributions, $4.10 million of it from the employer (16%).
  • $26.7 million was paid out to participants.
  • Investment and other income added $30.7 million.
  • Administrative expenses were $127,189, about $67 per account.

How the Medallia, Inc. 401(k) changed, 2019–2024

Plan yearParticipantsPlan assetsEmployer contributionsBenefits paid
20191,161$71.5 million$1.44 million$5.84 million
20201,356$103.5 million$3.88 million$9.73 million
20211,627$144.2 million$5.33 million$15.8 million
20222,085$134.7 million$5.45 million$16.2 million
20232,164$183.1 million$4.93 million$20.4 million
20242,104$212.7 million$4.10 million$26.7 million

Medallia, Inc. 401(k) Contact Information

Phone
650-321-3000
Mailing address
6220 STONERIDGE MALL ROAD 2ND FLOOR, PLEASANTON CA 94588
Plan sponsor
MEDALLIA, INC.
Employer identification number (EIN)
77-0558353
Plan number
001

Questions about the Medallia, Inc. 401(k)

Does Medallia, Inc contribute to the 401(k)?

Yes. The plan reports an employer contribution arrangement. In plan year 2024 the employer contributed $4.10 million, 16% of all contributions.

Does the Medallia, Inc 401(k) have automatic enrollment?

Yes. The plan reports automatic enrollment of eligible employees.

How many people are in the Medallia, Inc 401(k) plan?

2,104 participants at the start of plan year 2024, 1,030 of them active employees, and 920 former employees who still had money in the plan.

What is the average 401(k) balance at Medallia, Inc?

About $112,053 per account: $212.7 million in plan assets across 1,898 accounts with a balance at the end of plan year 2024.

Who manages the Medallia, Inc 401(k) accounts?

Fidelity NetBenefits (listed on the filing as FIDELITY INVESTMENTS INSTITUTIONAL) is the plan's recordkeeper, which is where participants log in to see their balance.

I no longer work at Medallia, Inc. How do I access my 401(k)?

Your account stays with Fidelity NetBenefits after you leave, so you can log in with the same credentials. If your balance was small, the plan may have rolled it into an IRA in your name. If you can't find it, Beagle can locate it for you.

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