Ncgcare, Inc. 401(k) Plan: Login, Facts & Contact Information

Ncgcare, Inc. 401(k) Plan Facts

Plan name
NCGCARE, INC. 401(K) PROFIT SHARING PLAN
Plan type
401(k) with employer contributions and profit sharing
Plan sponsor
NCGCARE, INC.
Participants
1,438 (1,227 active employees)
Former employees with a balance
413
Plan assets
$15,237,551 at Dec 31, 2024
Average account balance
$18,976 across 803 accounts
Employer contributions
$5,424 in plan year 2024 (0% of all contributions)
Recordkeeper
John Hancock Life Insurance Company
Plan year
Jan 1, 2024 – Dec 31, 2024
Plan established
Jan 1, 2009
✓ Employer contributions— Automatic enrollment— Default investment for undecided participants✓ Participants choose their own investments— Self-directed brokerage window✓ Profit sharing— Company stock (ESOP)

Source: Form 5500 for plan year 2024 (Jan 1, 2024 – Dec 31, 2024), filed Oct 15, 2025. Public filing with the U.S. Department of Labor.

Money in and out in plan year 2024

  • $1.65 million went into the plan in contributions, $5,424 of it from the employer (0%).
  • $3.49 million was paid out to participants.
  • Investment and other income added $2.35 million.
  • Administrative expenses were $120,253, about $150 per account.

How the Ncgcare, Inc. 401(k) changed, 2019–2024

Plan yearParticipantsPlan assetsEmployer contributionsBenefits paid
20192,150$11.1 million$0$736,102
20202,436$13.5 million—$1.66 million
20212,275$14.9 million$6,552$1.87 million
20222,125$12.5 million$3,159$1.15 million
20232,125$14.9 million—$1.42 million
20241,438$15.2 million$5,424$3.49 million

Ncgcare, Inc. 401(k) Contact Information

Phone
804-220-6194
Mailing address
5540 FALMOUTH AVENUE, SUITE 200, RICHMOND VA 23230
Plan sponsor
NCGCARE, INC.
Employer identification number (EIN)
47-4934539
Plan number
001

Questions about the Ncgcare, Inc. 401(k)

Does Ncgcare, Inc contribute to the 401(k)?

Yes. The plan reports an employer contribution arrangement. In plan year 2024 the employer contributed $5,424, 0% of all contributions.

Does the Ncgcare, Inc 401(k) have automatic enrollment?

No. The plan does not report automatic enrollment; employees enroll themselves.

How many people are in the Ncgcare, Inc 401(k) plan?

1,438 participants at the start of plan year 2024, 1,227 of them active employees, and 413 former employees who still had money in the plan.

What is the average 401(k) balance at Ncgcare, Inc?

About $18,976 per account: $15.2 million in plan assets across 803 accounts with a balance at the end of plan year 2024.

Who manages the Ncgcare, Inc 401(k) accounts?

John Hancock (listed on the filing as JOHN HANCOCK LIFE INSURANCE COMPANY) is the plan's recordkeeper, which is where participants log in to see their balance.

I no longer work at Ncgcare, Inc. How do I access my 401(k)?

Your account stays with John Hancock after you leave, so you can log in with the same credentials. If your balance was small, the plan may have rolled it into an IRA in your name. If you can't find it, Beagle can locate it for you.

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