New Directions Youth & Family 401(k) Plan: Login, Facts & Contact Information

New Directions Youth & Family 401(k) Plan Facts

Plan name
NEW DIRECTIONS YOUTH AND FAMILY SERVICES 401(K) PROFIT SHARING PLAN & TRUST
Plan type
401(k) with employer contributions and profit sharing
Plan sponsor
NEW DIRECTIONS YOUTH AND FAMILY SERVICES, INC.
Participants
715 (465 active employees)
Former employees with a balance
276
Plan assets
$15,689,509 at Dec 31, 2024
Average account balance
$23,039 across 681 accounts
Employer contributions
$194,600 in plan year 2024 (19% of all contributions)
Recordkeeper
Burke Group
Plan year
Jan 1, 2024 – Dec 31, 2024
Plan established
Jul 1, 1999
✓ Employer contributions✓ Automatic enrollment✓ Default investment for undecided participants✓ Participants choose their own investments— Self-directed brokerage window✓ Profit sharing— Company stock (ESOP)

Source: Form 5500 for plan year 2024 (Jan 1, 2024 – Dec 31, 2024), filed Oct 9, 2025. Public filing with the U.S. Department of Labor.

Money in and out in plan year 2024

  • $1.04 million went into the plan in contributions, $194,600 of it from the employer (19%).
  • $1.03 million was paid out to participants.
  • Investment and other income added $1.58 million.
  • Administrative expenses were $42,301, about $62 per account.

How the New Directions Youth & Family 401(k) changed, 2019–2024

Plan yearParticipantsPlan assetsEmployer contributionsBenefits paid
2019584$10.9 million$131,676$502,280
2020614$12.9 million$168,373$364,059
2021571$14.2 million$159,679$817,526
2022664$12.0 million$147,284$813,835
2023664$14.1 million$174,151$667,222
2024715$15.7 million$194,600$1.03 million

New Directions Youth & Family 401(k) Contact Information

Phone
716-433-4487
Mailing address
6395 OLD NIAGARA ROAD, LOCKPORT NY 14094
Plan sponsor
NEW DIRECTIONS YOUTH AND FAMILY SERVICES, INC.
Employer identification number (EIN)
16-0743220
Plan number
001

Questions about the New Directions Youth & Family 401(k)

Does New Directions Youth & Family contribute to the 401(k)?

Yes. The plan reports an employer contribution arrangement. In plan year 2024 the employer contributed $194,600, 19% of all contributions.

Does the New Directions Youth & Family 401(k) have automatic enrollment?

Yes. The plan reports automatic enrollment of eligible employees.

How many people are in the New Directions Youth & Family 401(k) plan?

715 participants at the start of plan year 2024, 465 of them active employees, and 276 former employees who still had money in the plan.

What is the average 401(k) balance at New Directions Youth & Family?

About $23,039 per account: $15.7 million in plan assets across 681 accounts with a balance at the end of plan year 2024.

Who manages the New Directions Youth & Family 401(k) accounts?

Paychex (listed on the filing as BURKE GROUP) is the plan's recordkeeper, which is where participants log in to see their balance.

I no longer work at New Directions Youth & Family. How do I access my 401(k)?

Your account stays with Paychex after you leave, so you can log in with the same credentials. If your balance was small, the plan may have rolled it into an IRA in your name. If you can't find it, Beagle can locate it for you.

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