Patientping, Inc. 401(k) Plan: Login, Facts & Contact Information

Patientping, Inc. 401(k) Plan Facts

Plan name
BAMBOO HEALTH 401(K) SAVINGS PLAN
Plan type
401(k) with employer contributions and profit sharing
Plan sponsor
BAMBOO HEALTH, INC. · formerly Patientping, Inc.
Participants
844 (440 active employees)
Former employees with a balance
301
Plan assets
$49,012,097 at Dec 31, 2024
Average account balance
$78,671 across 623 accounts
Employer contributions
$1,937,457 in plan year 2024 (29% of all contributions)
Recordkeeper
Fidelity Workplace Services Llc
Plan year
Jan 1, 2024 – Dec 31, 2024
Plan established
Sep 1, 1999
✓ Employer contributions✓ Automatic enrollment✓ Default investment for undecided participants✓ Participants choose their own investments— Self-directed brokerage window✓ Profit sharing— Company stock (ESOP)

Source: Form 5500 for plan year 2024 (Jan 1, 2024 – Dec 31, 2024), filed Oct 15, 2025. Public filing with the U.S. Department of Labor.

Money in and out in plan year 2024

  • $6.71 million went into the plan in contributions, $1.94 million of it from the employer (29%).
  • $6.62 million was paid out to participants.
  • Investment and other income added $6.50 million.
  • Administrative expenses were $99,538, about $160 per account.

How the Patientping, Inc. 401(k) changed, 2018–2024

Plan yearParticipantsPlan assetsEmployer contributionsBenefits paid
201878$966,286$0$136,087
2019127$2.27 million$0$147,496
2020145$3.89 million$0$291,167
2021 (final)136$0—$5.26 million
2023906$42.5 million$2.10 million$8.75 million
2024844$49.0 million$1.94 million$6.62 million

Patientping, Inc. 401(k) Contact Information

Phone
502-815-3930
Mailing address
9901 LINN STATION ROAD SUITE 500, LOUISVILLE KY 40223
Plan sponsor
BAMBOO HEALTH, INC.
Employer identification number (EIN)
46-3708737
Plan number
001

Questions about the Patientping, Inc. 401(k)

Does Patientping, Inc contribute to the 401(k)?

Yes. The plan reports an employer contribution arrangement. In plan year 2024 the employer contributed $1.94 million, 29% of all contributions.

Does the Patientping, Inc 401(k) have automatic enrollment?

Yes. The plan reports automatic enrollment of eligible employees.

How many people are in the Patientping, Inc 401(k) plan?

844 participants at the start of plan year 2024, 440 of them active employees, and 301 former employees who still had money in the plan.

What is the average 401(k) balance at Patientping, Inc?

About $78,671 per account: $49.0 million in plan assets across 623 accounts with a balance at the end of plan year 2024.

Who manages the Patientping, Inc 401(k) accounts?

Fidelity NetBenefits (listed on the filing as FIDELITY WORKPLACE SERVICES LLC) is the plan's recordkeeper, which is where participants log in to see their balance.

I no longer work at Patientping, Inc. How do I access my 401(k)?

Your account stays with Fidelity NetBenefits after you leave, so you can log in with the same credentials. If your balance was small, the plan may have rolled it into an IRA in your name. If you can't find it, Beagle can locate it for you.

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