Pushpay Usa, Inc. 401(k) Plan: Login, Facts & Contact Information

Pushpay Usa, Inc. 401(k) Plan Facts

Plan name
PUSHPAY RETIREMENT PLAN
Plan type
401(k) with employer contributions and profit sharing
Plan sponsor
PUSHPAY USA, INC.
Participants
737 (425 active employees)
Former employees with a balance
300
Plan assets
$29,007,967 at Dec 31, 2024
Average account balance
$40,066 across 724 accounts
Employer contributions
$1,548,495 in plan year 2024 (32% of all contributions)
Recordkeeper
John Hancock Life Insurance Company
Plan year
Jan 1, 2024 – Dec 31, 2024
Plan established
Jan 1, 2017
✓ Employer contributions— Automatic enrollment✓ Default investment for undecided participants✓ Participants choose their own investments— Self-directed brokerage window✓ Profit sharing— Company stock (ESOP)

Source: Form 5500 for plan year 2024 (Jan 1, 2024 – Dec 31, 2024), filed Oct 15, 2025. Public filing with the U.S. Department of Labor.

Money in and out in plan year 2024

  • $4.82 million went into the plan in contributions, $1.55 million of it from the employer (32%).
  • $2.35 million was paid out to participants.
  • Investment and other income added $3.71 million.
  • Administrative expenses were $234,362, about $324 per account.

How the Pushpay Usa, Inc. 401(k) changed, 2019–2024

Plan yearParticipantsPlan assetsEmployer contributionsBenefits paid
2019496$3.42 million$464,272$179,912
2020515$11.5 million$678,398$814,292
2021587$17.0 million$922,003$1.69 million
2022766$17.3 million$1.38 million$1.88 million
2023742$23.1 million$1.55 million$2.13 million
2024737$29.0 million$1.55 million$2.35 million

Pushpay Usa, Inc. 401(k) Contact Information

Phone
425-202-0931
Mailing address
18300 REDMOND WAY, SUITE 300, REDMOND WA 98052
Plan sponsor
PUSHPAY USA, INC.
Employer identification number (EIN)
46-0544255
Plan number
001

Questions about the Pushpay Usa, Inc. 401(k)

Does Pushpay Usa, Inc contribute to the 401(k)?

Yes. The plan reports an employer contribution arrangement. In plan year 2024 the employer contributed $1.55 million, 32% of all contributions.

Does the Pushpay Usa, Inc 401(k) have automatic enrollment?

No. The plan does not report automatic enrollment; employees enroll themselves.

How many people are in the Pushpay Usa, Inc 401(k) plan?

737 participants at the start of plan year 2024, 425 of them active employees, and 300 former employees who still had money in the plan.

What is the average 401(k) balance at Pushpay Usa, Inc?

About $40,066 per account: $29.0 million in plan assets across 724 accounts with a balance at the end of plan year 2024.

Who manages the Pushpay Usa, Inc 401(k) accounts?

John Hancock (listed on the filing as JOHN HANCOCK LIFE INSURANCE COMPANY) is the plan's recordkeeper, which is where participants log in to see their balance.

I no longer work at Pushpay Usa, Inc. How do I access my 401(k)?

Your account stays with John Hancock after you leave, so you can log in with the same credentials. If your balance was small, the plan may have rolled it into an IRA in your name. If you can't find it, Beagle can locate it for you.

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