Rackspace Us, Inc. 401(k) Plan: Login, Facts & Contact Information

Rackspace Us, Inc. 401(k) Plan Facts

Plan name
RACKSPACE US, INC. 401(K) PLAN
Plan type
401(k) with employer contributions and profit sharing
Plan sponsor
RACKSPACE, US INC.
Participants
4,504 (1,650 active employees)
Former employees with a balance
2,393
Plan assets
$404,839,041 at Dec 31, 2024
Average account balance
$101,795 across 3,977 accounts
Employer contributions
$6,644,771 in plan year 2024 (22% of all contributions)
Recordkeeper
Principal Life Insurance Company
Plan year
Jan 1, 2024 – Dec 31, 2024
Plan established
Jan 1, 2001
✓ Employer contributions✓ Automatic enrollment✓ Default investment for undecided participants✓ Participants choose their own investments— Self-directed brokerage window✓ Profit sharing— Company stock (ESOP)

Source: Form 5500 for plan year 2024 (Jan 1, 2024 – Dec 31, 2024), filed Oct 14, 2025. Public filing with the U.S. Department of Labor.

Money in and out in plan year 2024

  • $30.8 million went into the plan in contributions, $6.64 million of it from the employer (22%).
  • $58.0 million was paid out to participants.
  • Investment and other income added $51.3 million.
  • Administrative expenses were $227,370, about $57 per account.

How the Rackspace Us, Inc. 401(k) changed, 2019–2024

Plan yearParticipantsPlan assetsEmployer contributionsBenefits paid
20196,788$352.5 million$7.45 million$45.9 million
20206,223$410.0 million$8.83 million$43.3 million
20216,247$422.6 million$7.11 million$87.9 million
20225,366$337.2 million$7.85 million$54.9 million
20235,140$380.9 million$7.60 million$47.5 million
20244,504$404.8 million$6.64 million$58.0 million

Rackspace Us, Inc. 401(k) Contact Information

Phone
210-312-3541
Mailing address
1718 DRY CREEK WAY STE 115, SAN ANTONIO TX 782591837
Plan sponsor
RACKSPACE, US INC.
Employer identification number (EIN)
74-2900680
Plan number
001

Questions about the Rackspace Us, Inc. 401(k)

Does Rackspace Us, Inc contribute to the 401(k)?

Yes. The plan reports an employer contribution arrangement. In plan year 2024 the employer contributed $6.64 million, 22% of all contributions.

Does the Rackspace Us, Inc 401(k) have automatic enrollment?

Yes. The plan reports automatic enrollment of eligible employees.

How many people are in the Rackspace Us, Inc 401(k) plan?

4,504 participants at the start of plan year 2024, 1,650 of them active employees, and 2,393 former employees who still had money in the plan.

What is the average 401(k) balance at Rackspace Us, Inc?

About $101,795 per account: $404.8 million in plan assets across 3,977 accounts with a balance at the end of plan year 2024.

Who manages the Rackspace Us, Inc 401(k) accounts?

Principal (listed on the filing as PRINCIPAL LIFE INSURANCE COMPANY) is the plan's recordkeeper, which is where participants log in to see their balance.

I no longer work at Rackspace Us, Inc. How do I access my 401(k)?

Your account stays with Principal after you leave, so you can log in with the same credentials. If your balance was small, the plan may have rolled it into an IRA in your name. If you can't find it, Beagle can locate it for you.

Related Companies
Headquarter: 8310 TECHNOLOGY DR, CHARLOTTE, NC, 28262
Headquarter: 3560 LENOX ROAD SUITE 2625, ATLANTA, GA, 30326
Headquarter: 7000 CARDINAL PLACE, DUBLIN, OH, 43017
Headquarter: 2788 SAN TOMAS EXPRESSWAY, SANTA CLARA, CA, 95051
Headquarter: 133 PEACHTREE STREET NE, 12TH FLOOR, ATLANTA, GA, 30303