Rent-a-center, Inc. 401(k) Plan: Login, Facts & Contact Information

Rent-a-center, Inc. 401(k) Plan Facts

Plan name
UPBOUND 401(K) RETIREMENT SAVINGS PLAN
Plan type
401(k) with employer contributions and profit sharing
Plan sponsor
UPBOUND GROUP, INC. · formerly Rent-a-center, Inc.
Participants
11,697 (9,266 active employees)
Former employees with a balance
1,494
Plan assets
$245,171,705 at Dec 31, 2024
Average account balance
$49,903 across 4,913 accounts
Employer contributions
$4,613,810 in plan year 2024 (25% of all contributions)
Recordkeeper
Jpmorgan Invest Holdings Llc
Plan year
Jan 1, 2024 – Dec 31, 2024
Plan established
Oct 1, 1997
✓ Employer contributions— Automatic enrollment✓ Default investment for undecided participants✓ Participants choose their own investments— Self-directed brokerage window✓ Profit sharing— Company stock (ESOP)

Source: Form 5500 for plan year 2024 (Jan 1, 2024 – Dec 31, 2024), filed Jul 28, 2025. Public filing with the U.S. Department of Labor.

Money in and out in plan year 2024

  • $18.3 million went into the plan in contributions, $4.61 million of it from the employer (25%).
  • $25.9 million was paid out to participants.
  • Investment and other income added $26.1 million.
  • Administrative expenses were $107,399, about $22 per account.

How the Rent-a-center, Inc. 401(k) changed, 2019–2024

Plan yearParticipantsPlan assetsEmployer contributionsBenefits paid
201915,144$203.9 million$5.61 million$46.3 million
202013,358$223.9 million$5.29 million$26.6 million
202113,531$249.6 million$6.28 million$24.1 million
202213,051$198.7 million$5.82 million$24.2 million
202312,223$228.2 million$4.78 million$22.1 million
202411,697$245.2 million$4.61 million$25.9 million

Rent-a-center, Inc. 401(k) Contact Information

Phone
972-801-4767
Mailing address
5501 HEADQUARTERS DRIVE, PLANO TX 75024
Plan sponsor
UPBOUND GROUP, INC.
Employer identification number (EIN)
45-0491516
Plan number
001

Questions about the Rent-a-center, Inc. 401(k)

Does Rent-a-center, Inc contribute to the 401(k)?

Yes. The plan reports an employer contribution arrangement. In plan year 2024 the employer contributed $4.61 million, 25% of all contributions.

Does the Rent-a-center, Inc 401(k) have automatic enrollment?

No. The plan does not report automatic enrollment; employees enroll themselves.

How many people are in the Rent-a-center, Inc 401(k) plan?

11,697 participants at the start of plan year 2024, 9,266 of them active employees, and 1,494 former employees who still had money in the plan.

What is the average 401(k) balance at Rent-a-center, Inc?

About $49,903 per account: $245.2 million in plan assets across 4,913 accounts with a balance at the end of plan year 2024.

Who manages the Rent-a-center, Inc 401(k) accounts?

J.P. Morgan Retirement Link (listed on the filing as JPMORGAN INVEST HOLDINGS LLC) is the plan's recordkeeper, which is where participants log in to see their balance.

I no longer work at Rent-a-center, Inc. How do I access my 401(k)?

Your account stays with J.P. Morgan Retirement Link after you leave, so you can log in with the same credentials. If your balance was small, the plan may have rolled it into an IRA in your name. If you can't find it, Beagle can locate it for you.

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