Self-help Services Corporation 401(k) Plan: Login, Facts & Contact Information

Self-help Services Corporation 401(k) Plan Facts

Plan name
403(B) PLAN FOR SELF-HELP SERVICES CORPORATION
Plan type
401(k) and profit sharing
Plan sponsor
SELF-HELP SERVICES CORPORATION
Participants
457 (264 active employees)
Former employees with a balance
137
Plan assets
$83,991,395 at Dec 31, 2024
Average account balance
$203,863 across 412 accounts
Employer contributions
$1,769,935 in plan year 2024 (47% of all contributions)
Recordkeeper
Empower Annuity Insurance Company
Plan year
Jan 1, 2024 – Dec 31, 2024
Plan established
Jan 1, 1994
— Employer contributions✓ Automatic enrollment✓ Default investment for undecided participants— Participants choose their own investments— Self-directed brokerage window✓ Profit sharing— Company stock (ESOP)

Source: Form 5500 for plan year 2024 (Jan 1, 2024 – Dec 31, 2024), filed Oct 15, 2025. Public filing with the U.S. Department of Labor.

Money in and out in plan year 2024

  • $3.80 million went into the plan in contributions, $1.77 million of it from the employer (47%).
  • $5.65 million was paid out to participants.
  • Investment and other income added $10.4 million.
  • Administrative expenses were $31,971, about $78 per account.

How the Self-help Services Corporation 401(k) changed, 2019–2024

Plan yearParticipantsPlan assetsEmployer contributionsBenefits paid
2019557$60.5 million$1.81 million$1.83 million
2020540$69.7 million$2.06 million$3.88 million
2021523$77.7 million$1.96 million$7.07 million
2022492$65.4 million$1.83 million$4.73 million
2023470$75.5 million$1.79 million$5.14 million
2024457$84.0 million$1.77 million$5.65 million

Self-help Services Corporation 401(k) Contact Information

Phone
919-956-4400
Mailing address
301 W MAIN ST., DURHAM NC 27701
Plan sponsor
SELF-HELP SERVICES CORPORATION
Employer identification number (EIN)
56-1849615
Plan number
001

Questions about the Self-help Services Corporation 401(k)

Does Self-help Services Corporation contribute to the 401(k)?

The plan does not report an employer matching arrangement on its Form 5500. It did report $1.77 million in employer contributions for plan year 2024.

Does the Self-help Services Corporation 401(k) have automatic enrollment?

Yes. The plan reports automatic enrollment of eligible employees.

How many people are in the Self-help Services Corporation 401(k) plan?

457 participants at the start of plan year 2024, 264 of them active employees, and 137 former employees who still had money in the plan.

What is the average 401(k) balance at Self-help Services Corporation?

About $203,863 per account: $84.0 million in plan assets across 412 accounts with a balance at the end of plan year 2024.

Who manages the Self-help Services Corporation 401(k) accounts?

Empower (listed on the filing as EMPOWER ANNUITY INSURANCE COMPANY) is the plan's recordkeeper, which is where participants log in to see their balance.

I no longer work at Self-help Services Corporation. How do I access my 401(k)?

Your account stays with Empower after you leave, so you can log in with the same credentials. If your balance was small, the plan may have rolled it into an IRA in your name. If you can't find it, Beagle can locate it for you.

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