Service Credit Union 401(k) Plan: Login, Facts & Contact Information

Service Credit Union 401(k) Plan Facts

Plan name
SERVICE FEDERAL CREDIT UNION PROFIT SHARING/401K PLAN
Plan type
401(k) and profit sharing
Plan sponsor
SERVICE FEDERAL CREDIT UNION
Participants
1,274 (999 active employees)
Former employees with a balance
315
Plan assets
$112,945,348 at Dec 31, 2024
Average account balance
$88,933 across 1,270 accounts
Employer contributions
$7,049,435 in plan year 2024 (51% of all contributions)
Recordkeeper
Fidelity Investments Institutional
Plan year
Jan 1, 2024 – Dec 31, 2024
Plan established
Sep 1, 1997
— Employer contributions— Automatic enrollment✓ Default investment for undecided participants✓ Participants choose their own investments— Self-directed brokerage window✓ Profit sharing— Company stock (ESOP)

Source: Form 5500 for plan year 2024 (Jan 1, 2024 – Dec 31, 2024), filed Aug 25, 2025. Public filing with the U.S. Department of Labor.

Money in and out in plan year 2024

  • $14.0 million went into the plan in contributions, $7.05 million of it from the employer (51%).
  • $7.28 million was paid out to participants.
  • Investment and other income added $16.0 million.
  • Administrative expenses were $55,366, about $44 per account.

How the Service Credit Union 401(k) changed, 2019–2024

Plan yearParticipantsPlan assetsEmployer contributionsBenefits paid
2019993$57.5 million$2.97 million$5.49 million
20201,072$70.1 million$3.49 million$5.64 million
20211,120$81.3 million$3.65 million$7.77 million
20221,166$67.2 million$3.98 million$5.16 million
20231,228$90.4 million$6.56 million$3.01 million
20241,274$112.9 million$7.05 million$7.28 million

Service Credit Union 401(k) Contact Information

Phone
603-422-8442
Mailing address
3003 LAFAYETTE ROAD, PORTSMOUTH NH 03801
Plan sponsor
SERVICE FEDERAL CREDIT UNION
Employer identification number (EIN)
02-0240752
Plan number
002

Questions about the Service Credit Union 401(k)

Does Service Credit Union contribute to the 401(k)?

The plan does not report an employer matching arrangement on its Form 5500. It did report $7.05 million in employer contributions for plan year 2024.

Does the Service Credit Union 401(k) have automatic enrollment?

No. The plan does not report automatic enrollment; employees enroll themselves.

How many people are in the Service Credit Union 401(k) plan?

1,274 participants at the start of plan year 2024, 999 of them active employees, and 315 former employees who still had money in the plan.

What is the average 401(k) balance at Service Credit Union?

About $88,933 per account: $112.9 million in plan assets across 1,270 accounts with a balance at the end of plan year 2024.

Who manages the Service Credit Union 401(k) accounts?

Fidelity NetBenefits (listed on the filing as FIDELITY INVESTMENTS INSTITUTIONAL) is the plan's recordkeeper, which is where participants log in to see their balance.

I no longer work at Service Credit Union. How do I access my 401(k)?

Your account stays with Fidelity NetBenefits after you leave, so you can log in with the same credentials. If your balance was small, the plan may have rolled it into an IRA in your name. If you can't find it, Beagle can locate it for you.

Related Companies
Headquarter: 1929 ALLEN PARKWAY, HOUSTON, TX, 77019
Headquarter: 3716 COMMERCIAL N.E., ALBUQUERQUE, NM, 87107
Headquarter: 4000 MERIDIAN BLVD PO BOX 689020, FRANKLIN, TN, 370676325
Headquarter: 7000 CARDINAL PLACE, DUBLIN, OH, 43017
Headquarter: 2788 SAN TOMAS EXPRESSWAY, SANTA CLARA, CA, 95051