Sun Life Financial U.s. Services Company, Inc. 401(k) Plan: Login, Facts & Contact Information

Sun Life Financial U.s. Services Company, Inc. 401(k) Plan Facts

Plan name
SUN ADVANTAGE SAVINGS AND INVESTMENT PLAN
Plan type
401(k) with employer contributions and profit sharing
Plan sponsor
SUN LIFE FINANCIAL U.S. SERVICES COMPANY, INC.
Participants
8,112 (5,991 active employees)
Former employees with a balance
2,026
Plan assets
$1,778,322,263 at Dec 31, 2024
Average account balance
$221,487 across 8,029 accounts
Employer contributions
$55,593,504 in plan year 2024 (48% of all contributions)
Recordkeeper
Voya Institutional Plan Services
Plan year
Jan 1, 2024 – Dec 31, 2024
Plan established
Apr 1, 1986
✓ Employer contributions— Automatic enrollment— Default investment for undecided participants✓ Participants choose their own investments✓ Self-directed brokerage window✓ Profit sharing— Company stock (ESOP)

Source: Form 5500 for plan year 2024 (Jan 1, 2024 – Dec 31, 2024), filed Jul 17, 2025. Public filing with the U.S. Department of Labor.

Money in and out in plan year 2024

  • $116.3 million went into the plan in contributions, $55.6 million of it from the employer (48%).
  • $108.4 million was paid out to participants.
  • Investment and other income added $228.4 million.
  • Administrative expenses were $1.26 million, about $156 per account.

How the Sun Life Financial U.s. Services Company, Inc. 401(k) changed, 2019–2024

Plan yearParticipantsPlan assetsEmployer contributionsBenefits paid
20195,113$958.3 million$28.4 million$54.6 million
20205,182$1.15 billion$30.2 million$52.9 million
20215,167$1.34 billion$31.4 million$68.6 million
20225,250$1.27 billion$34.9 million$64.6 million
20235,678$1.54 billion$51.9 million$74.6 million
20248,112$1.78 billion$55.6 million$108.4 million

Sun Life Financial U.s. Services Company, Inc. 401(k) Contact Information

Phone
781-446-1295
Mailing address
ONE SUN LIFE PARK, WELLESLEY HILLS MA 024815615
Plan sponsor
SUN LIFE FINANCIAL U.S. SERVICES COMPANY, INC.
Plan administrator
BENEFIT PLANS COMMITTEE SUN LIFE FIN. U.S. SRVCS CO. INC.
Employer identification number (EIN)
26-3730703
Plan number
005

Questions about the Sun Life Financial U.s. Services Company, Inc. 401(k)

Does Sun Life Financial U.s. Services Company, Inc contribute to the 401(k)?

Yes. The plan reports an employer contribution arrangement. In plan year 2024 the employer contributed $55.6 million, 48% of all contributions.

Does the Sun Life Financial U.s. Services Company, Inc 401(k) have automatic enrollment?

No. The plan does not report automatic enrollment; employees enroll themselves.

How many people are in the Sun Life Financial U.s. Services Company, Inc 401(k) plan?

8,112 participants at the start of plan year 2024, 5,991 of them active employees, and 2,026 former employees who still had money in the plan.

What is the average 401(k) balance at Sun Life Financial U.s. Services Company, Inc?

About $221,487 per account: $1.78 billion in plan assets across 8,029 accounts with a balance at the end of plan year 2024.

Who manages the Sun Life Financial U.s. Services Company, Inc 401(k) accounts?

Voya Financial (listed on the filing as VOYA INSTITUTIONAL PLAN SERVICES) is the plan's recordkeeper, which is where participants log in to see their balance.

I no longer work at Sun Life Financial U.s. Services Company, Inc. How do I access my 401(k)?

Your account stays with Voya Financial after you leave, so you can log in with the same credentials. If your balance was small, the plan may have rolled it into an IRA in your name. If you can't find it, Beagle can locate it for you.

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