Synchrony Financial 401(k) Plan: Login, Facts & Contact Information

Synchrony Financial 401(k) Plan Facts

Plan name
SYNCHRONY FINANCIAL MY SAVINGS PLAN
Plan type
401(k) with employer contributions and profit sharing
Plan sponsor
SYNCHRONY FINANCIAL
Participants
12,774 (10,687 active employees)
Former employees with a balance
2,044
Plan assets
$1,564,145,832 at Dec 31, 2024
Average account balance
$123,093 across 12,707 accounts
Employer contributions
$86,646,824 in plan year 2024 (44% of all contributions)
Recordkeeper
Fidelity Investments Institutional
Plan year
Jan 1, 2024 – Dec 31, 2024
Plan established
Nov 18, 2015
✓ Employer contributions✓ Automatic enrollment✓ Default investment for undecided participants✓ Participants choose their own investments— Self-directed brokerage window✓ Profit sharing— Company stock (ESOP)

Source: Form 5500 for plan year 2024 (Jan 1, 2024 – Dec 31, 2024), filed Oct 14, 2025. Public filing with the U.S. Department of Labor.

Money in and out in plan year 2024

  • $199.2 million went into the plan in contributions, $86.6 million of it from the employer (44%).
  • $123.7 million was paid out to participants.
  • Investment and other income added $206.8 million.
  • Administrative expenses were $388,040, about $31 per account.

How the Synchrony Financial 401(k) changed, 2019–2024

Plan yearParticipantsPlan assetsEmployer contributionsBenefits paid
201914,859$668.5 million$69.7 million$39.6 million
202011,499$879.2 million$70.5 million$57.2 million
202111,422$1.08 billion$71.0 million$73.0 million
202212,920$969.4 million$78.4 million$60.6 million
202312,398$1.28 billion$87.5 million$74.2 million
202412,774$1.56 billion$86.6 million$123.7 million

Synchrony Financial 401(k) Contact Information

Phone
844-793-4772
Mailing address
777 LONG RIDGE RD, STAMFORD CT 06902
Plan sponsor
SYNCHRONY FINANCIAL
Plan administrator
SYNCHRONY FINANCIAL MY SAVINGS PLAN INVESTMENT COMMITTEE
Employer identification number (EIN)
51-0483352
Plan number
001

Questions about the Synchrony Financial 401(k)

Does Synchrony Financial contribute to the 401(k)?

Yes. The plan reports an employer contribution arrangement. In plan year 2024 the employer contributed $86.6 million, 44% of all contributions.

Does the Synchrony Financial 401(k) have automatic enrollment?

Yes. The plan reports automatic enrollment of eligible employees.

How many people are in the Synchrony Financial 401(k) plan?

12,774 participants at the start of plan year 2024, 10,687 of them active employees, and 2,044 former employees who still had money in the plan.

What is the average 401(k) balance at Synchrony Financial?

About $123,093 per account: $1.56 billion in plan assets across 12,707 accounts with a balance at the end of plan year 2024.

Who manages the Synchrony Financial 401(k) accounts?

Fidelity NetBenefits (listed on the filing as FIDELITY INVESTMENTS INSTITUTIONAL) is the plan's recordkeeper, which is where participants log in to see their balance.

I no longer work at Synchrony Financial. How do I access my 401(k)?

Your account stays with Fidelity NetBenefits after you leave, so you can log in with the same credentials. If your balance was small, the plan may have rolled it into an IRA in your name. If you can't find it, Beagle can locate it for you.

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