Torrid Llc 401(k) Plan: Login, Facts & Contact Information

Torrid Llc 401(k) Plan Facts

Plan name
TORRID 401(K) PLAN
Plan type
401(k) with employer contributions and profit sharing
Plan sponsor
TORRID LLC
Participants
4,762 (6,113 active employees)
Former employees with a balance
191
Plan assets
$29,250,163 at Dec 31, 2024
Average account balance
$34,091 across 858 accounts
Employer contributions
$857,116 in plan year 2024 (19% of all contributions)
Recordkeeper
John Hancock Retirement Plan Servic
Plan year
Jan 1, 2024 – Dec 31, 2024
Plan established
Aug 1, 2015
Employer contributions Automatic enrollment Default investment for undecided participants Participants choose their own investments Self-directed brokerage window Profit sharing Company stock (ESOP)

Source: Form 5500 for plan year 2024 (Jan 1, 2024 – Dec 31, 2024), filed Aug 1, 2025. Public filing with the U.S. Department of Labor.

Money in and out in plan year 2024

  • $4.61 million went into the plan in contributions, $857,116 of it from the employer (19%).
  • $5.71 million was paid out to participants.
  • Investment and other income added $4.18 million.
  • Administrative expenses were $14,057, about $16 per account.

How the Torrid Llc 401(k) changed, 20192024

Plan yearParticipantsPlan assetsEmployer contributionsBenefits paid
20193,718$12.3 million$506,792$989,453
20204,642$15.5 million$398,851$1.74 million
20214,993$21.4 million$698,070$1.35 million
20224,833$20.5 million$788,611$1.16 million
20235,376$26.8 million$862,666$2.56 million
20244,762$29.3 million$857,116$5.71 million

Torrid Llc 401(k) Contact Information

Phone
626-667-1002
Mailing address
18501 E. SAN JOSE AVE., CITY OF INDUSTRY CA 91748
Plan sponsor
TORRID LLC
Employer identification number (EIN)
47-3648005
Plan number
001

Questions about the Torrid Llc 401(k)

Does Torrid Llc contribute to the 401(k)?

Yes. The plan reports an employer contribution arrangement. In plan year 2024 the employer contributed $857,116, 19% of all contributions.

Does the Torrid Llc 401(k) have automatic enrollment?

No. The plan does not report automatic enrollment; employees enroll themselves.

How many people are in the Torrid Llc 401(k) plan?

4,762 participants at the start of plan year 2024, 6,113 of them active employees, and 191 former employees who still had money in the plan.

What is the average 401(k) balance at Torrid Llc?

About $34,091 per account: $29.3 million in plan assets across 858 accounts with a balance at the end of plan year 2024.

Who manages the Torrid Llc 401(k) accounts?

John Hancock (listed on the filing as JOHN HANCOCK RETIREMENT PLAN SERVIC) is the plan's recordkeeper, which is where participants log in to see their balance.

I no longer work at Torrid Llc. How do I access my 401(k)?

Your account stays with John Hancock after you leave, so you can log in with the same credentials. If your balance was small, the plan may have rolled it into an IRA in your name. If you can't find it, Beagle can locate it for you.

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