Truecommerce, Inc. 401(k) Plan: Login, Facts & Contact Information

Truecommerce, Inc. 401(k) Plan Facts

Plan name
TRUECOMMERCE, INC. 401(K) PLAN
Plan type
401(k) with employer contributions and profit sharing
Plan sponsor
TRUECOMMERCE, INC.
Participants
592 (492 active employees)
Former employees with a balance
134
Plan assets
$57,680,261 at Dec 31, 2024
Average account balance
$93,485 across 617 accounts
Employer contributions
$1,593,787 in plan year 2024 (24% of all contributions)
Recordkeeper
Principal Life Insurance Company
Plan year
Jan 1, 2024 – Dec 31, 2024
Plan established
Apr 1, 2006
✓ Employer contributions✓ Automatic enrollment✓ Default investment for undecided participants✓ Participants choose their own investments— Self-directed brokerage window✓ Profit sharing— Company stock (ESOP)

Source: Form 5500 for plan year 2024 (Jan 1, 2024 – Dec 31, 2024), filed Oct 9, 2025. Public filing with the U.S. Department of Labor.

Money in and out in plan year 2024

  • $6.79 million went into the plan in contributions, $1.59 million of it from the employer (24%).
  • $2.80 million was paid out to participants.
  • Investment and other income added $5.99 million.
  • Administrative expenses were $116,005, about $188 per account.

How the Truecommerce, Inc. 401(k) changed, 2019–2024

Plan yearParticipantsPlan assetsEmployer contributionsBenefits paid
2019357$22.9 million$729,460$2.79 million
2020384$31.3 million$882,640$1.06 million
2021451$44.1 million$1.24 million$3.15 million
2022645$39.4 million$1.56 million$3.37 million
2023635$47.8 million$1.45 million$4.75 million
2024592$57.7 million$1.59 million$2.80 million

Truecommerce, Inc. 401(k) Contact Information

Phone
888-430-4489
Mailing address
210 W KENSINGER DR SUITE 100, CRANBERRY TWP PA 16066
Plan sponsor
TRUECOMMERCE, INC.
Employer identification number (EIN)
25-1774791
Plan number
002

Questions about the Truecommerce, Inc. 401(k)

Does Truecommerce, Inc contribute to the 401(k)?

Yes. The plan reports an employer contribution arrangement. In plan year 2024 the employer contributed $1.59 million, 24% of all contributions.

Does the Truecommerce, Inc 401(k) have automatic enrollment?

Yes. The plan reports automatic enrollment of eligible employees.

How many people are in the Truecommerce, Inc 401(k) plan?

592 participants at the start of plan year 2024, 492 of them active employees, and 134 former employees who still had money in the plan.

What is the average 401(k) balance at Truecommerce, Inc?

About $93,485 per account: $57.7 million in plan assets across 617 accounts with a balance at the end of plan year 2024.

Who manages the Truecommerce, Inc 401(k) accounts?

Principal (listed on the filing as PRINCIPAL LIFE INSURANCE COMPANY) is the plan's recordkeeper, which is where participants log in to see their balance.

I no longer work at Truecommerce, Inc. How do I access my 401(k)?

Your account stays with Principal after you leave, so you can log in with the same credentials. If your balance was small, the plan may have rolled it into an IRA in your name. If you can't find it, Beagle can locate it for you.

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