Trustco Bank 401(k) Plan: Login, Facts & Contact Information

Trustco Bank 401(k) Plan Facts

Plan name
TRUSTCO BANK PROFIT SHARING/401(K) PLAN
Plan type
401(k) with employer contributions and profit sharing
Plan sponsor
TRUSTCO BANK
Participants
1,355 (798 active employees)
Former employees with a balance
386
Plan assets
$50,291,007 at Dec 31, 2024
Average account balance
$39,198 across 1,283 accounts
Employer contributions
$1,375,056 in plan year 2024 (33% of all contributions)
Recordkeeper
Milliman, Inc.
Plan year
Jan 1, 2024 – Dec 31, 2024
Plan established
Jan 1, 1971
Employer contributions Automatic enrollment Default investment for undecided participants Participants choose their own investments Self-directed brokerage window Profit sharing Company stock (ESOP)

Source: Form 5500 for plan year 2024 (Jan 1, 2024 – Dec 31, 2024), filed Oct 15, 2025. Public filing with the U.S. Department of Labor.

Money in and out in plan year 2024

  • $4.18 million went into the plan in contributions, $1.38 million of it from the employer (33%).
  • $5.14 million was paid out to participants.
  • Investment and other income added $7.32 million.
  • Administrative expenses were $213,180, about $166 per account.

How the Trustco Bank 401(k) changed, 20192024

Plan yearParticipantsPlan assetsEmployer contributionsBenefits paid
20191,252$34.3 million$1.19 million$2.28 million
20201,268$37.8 million$1.20 million$2.56 million
20211,297$45.1 million$1.25 million$2.52 million
20221,328$39.4 million$1.30 million$3.13 million
20231,343$44.1 million$1.38 million$5.47 million
20241,355$50.3 million$1.38 million$5.14 million

Trustco Bank 401(k) Contact Information

Phone
518-377-3311
Mailing address
6 METRO PARK, ALBANY NY 12205
Plan sponsor
TRUSTCO BANK
Employer identification number (EIN)
14-0578631
Plan number
002

Questions about the Trustco Bank 401(k)

Does Trustco Bank contribute to the 401(k)?

Yes. The plan reports an employer contribution arrangement. In plan year 2024 the employer contributed $1.38 million, 33% of all contributions.

Does the Trustco Bank 401(k) have automatic enrollment?

No. The plan does not report automatic enrollment; employees enroll themselves.

How many people are in the Trustco Bank 401(k) plan?

1,355 participants at the start of plan year 2024, 798 of them active employees, and 386 former employees who still had money in the plan.

What is the average 401(k) balance at Trustco Bank?

About $39,198 per account: $50.3 million in plan assets across 1,283 accounts with a balance at the end of plan year 2024.

Who manages the Trustco Bank 401(k) accounts?

Milliman (listed on the filing as MILLIMAN, INC.) is the plan's recordkeeper, which is where participants log in to see their balance.

I no longer work at Trustco Bank. How do I access my 401(k)?

Your account stays with Milliman after you leave, so you can log in with the same credentials. If your balance was small, the plan may have rolled it into an IRA in your name. If you can't find it, Beagle can locate it for you.

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