Twilio Inc. 401(k) Plan: Login, Facts & Contact Information
Twilio Inc. 401(k) Login
2,641 former Twilio Inc. employees still have money in this plan.
Retirement plan providers can change. This information is from the plan's 2024 filing.
Twilio Inc. 401(k) Plan Facts
Source: Form 5500 for plan year 2024 (Jan 1, 2024 – Dec 31, 2024), filed Sep 12, 2025. Public filing with the U.S. Department of Labor.
Money in and out in plan year 2024
- $96.4 million went into the plan in contributions, $18.5 million of it from the employer (19%).
- $60.0 million was paid out to participants.
- Investment and other income added $87.0 million.
- Administrative expenses were $348,896, about $61 per account.
How the Twilio Inc. 401(k) changed, 2019–2024
| Plan year | Participants | Plan assets | Employer contributions | Benefits paid |
|---|---|---|---|---|
| 2019 | 1,288 | $108.0 million | $7.70 million | $4.15 million |
| 2020 | 2,459 | $187.5 million | $10.6 million | $7.77 million |
| 2021 | 3,670 | $349.2 million | $17.0 million | $18.8 million |
| 2022 | 5,613 | $380.0 million | $24.9 million | $46.1 million |
| 2023 | 6,859 | $505.5 million | $22.1 million | $65.6 million |
| 2024 | 6,072 | $628.5 million | $18.5 million | $60.0 million |
Twilio Inc. 401(k) Contact Information
Questions about the Twilio Inc. 401(k)
Does Twilio Inc contribute to the 401(k)?
The plan does not report an employer matching arrangement on its Form 5500. It did report $18.5 million in employer contributions for plan year 2024.
Does the Twilio Inc 401(k) have automatic enrollment?
Yes. The plan reports automatic enrollment of eligible employees.
How many people are in the Twilio Inc 401(k) plan?
6,072 participants at the start of plan year 2024, 3,107 of them active employees, and 2,641 former employees who still had money in the plan.
What is the average 401(k) balance at Twilio Inc?
About $110,231 per account: $628.5 million in plan assets across 5,702 accounts with a balance at the end of plan year 2024.
Who manages the Twilio Inc 401(k) accounts?
Fidelity NetBenefits (listed on the filing as FIDELITY INVESTMENTS INSTITUTIONAL) is the plan's recordkeeper, which is where participants log in to see their balance.
I no longer work at Twilio Inc. How do I access my 401(k)?
Your account stays with Fidelity NetBenefits after you leave, so you can log in with the same credentials. If your balance was small, the plan may have rolled it into an IRA in your name. If you can't find it, Beagle can locate it for you.