United Services Automobile Association 401(k) Plan: Login, Facts & Contact Information

United Services Automobile Association 401(k) Plan Facts

Plan name
USAA RETIREMENT SAVINGS PLAN
Plan type
401(k) with employer contributions and profit sharing
Plan sponsor
UNITED SERVICES AUTOMOBILE ASSOCIATION
Participants
52,789 (37,957 active employees)
Former employees with a balance
14,468
Plan assets
$10,915,004,907 at Dec 31, 2024
Average account balance
$204,827 across 53,289 accounts
Employer contributions
$322,383,982 in plan year 2024 (43% of all contributions)
Recordkeeper
Fidelity Investments Institutional
Plan year
Jan 1, 2024 – Dec 31, 2024
Plan established
Jan 1, 1968
✓ Employer contributions✓ Automatic enrollment✓ Default investment for undecided participants✓ Participants choose their own investments✓ Self-directed brokerage window✓ Profit sharing— Company stock (ESOP)

Source: Form 5500 for plan year 2024 (Jan 1, 2024 – Dec 31, 2024), filed Oct 10, 2025. Public filing with the U.S. Department of Labor.

Money in and out in plan year 2024

  • $747.7 million went into the plan in contributions, $322.4 million of it from the employer (43%).
  • $1.09 billion was paid out to participants.
  • Investment and other income added $1.42 billion.
  • Administrative expenses were $501,455, about $9 per account.

How the United Services Automobile Association 401(k) changed, 2019–2024

Plan yearParticipantsPlan assetsEmployer contributionsBenefits paid
201943,270$8.30 billion$409.0 million$549.0 million
202045,103$9.49 billion$455.0 million$773.3 million
202147,133$10.5 billion$273.4 million$886.5 million
202250,033$8.67 billion$312.6 million$899.4 million
202351,202$9.84 billion$314.2 million$1.04 billion
202452,789$10.9 billion$322.4 million$1.09 billion

United Services Automobile Association 401(k) Contact Information

Phone
210-498-1450
Mailing address
9800 FREDERICKSBURG ROAD, D 01 W, SAN ANTONIO TX 782884002
Plan sponsor
UNITED SERVICES AUTOMOBILE ASSOCIATION
Plan administrator
USAA BENEFITS ADMINISTRATION COMMITTEE
Employer identification number (EIN)
74-0959140
Plan number
002

Questions about the United Services Automobile Association 401(k)

Does United Services Automobile Association contribute to the 401(k)?

Yes. The plan reports an employer contribution arrangement. In plan year 2024 the employer contributed $322.4 million, 43% of all contributions.

Does the United Services Automobile Association 401(k) have automatic enrollment?

Yes. The plan reports automatic enrollment of eligible employees.

How many people are in the United Services Automobile Association 401(k) plan?

52,789 participants at the start of plan year 2024, 37,957 of them active employees, and 14,468 former employees who still had money in the plan.

What is the average 401(k) balance at United Services Automobile Association?

About $204,827 per account: $10.9 billion in plan assets across 53,289 accounts with a balance at the end of plan year 2024.

Who manages the United Services Automobile Association 401(k) accounts?

Fidelity NetBenefits (listed on the filing as FIDELITY INVESTMENTS INSTITUTIONAL) is the plan's recordkeeper, which is where participants log in to see their balance.

I no longer work at United Services Automobile Association. How do I access my 401(k)?

Your account stays with Fidelity NetBenefits after you leave, so you can log in with the same credentials. If your balance was small, the plan may have rolled it into an IRA in your name. If you can't find it, Beagle can locate it for you.

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