West Corporation 401(k) Plan: Login, Facts & Contact Information
West Corporation 401(k) Login
1,043 former West Corporation employees still have money in this plan.
Retirement plan providers can change. This information is from the plan's 2024 filing.
West Corporation 401(k) Plan Facts
Source: Form 5500 for plan year 2024 (Jan 1, 2024 – Dec 31, 2024), filed Oct 8, 2025. Public filing with the U.S. Department of Labor.
Money in and out in plan year 2024
- $10.8 million went into the plan in contributions, $2.07 million of it from the employer (19%).
- $44.0 million was paid out to participants.
- Investment and other income added $30.8 million.
- Administrative expenses were $172,286, about $105 per account.
How the West Corporation 401(k) changed, 2019–2024
| Plan year | Participants | Plan assets | Employer contributions | Benefits paid |
|---|---|---|---|---|
| 2019 | 9,149 | $407.1 million | $7.43 million | $47.8 million |
| 2020 | 8,689 | $444.7 million | $7.05 million | $53.7 million |
| 2021 | 8,147 | $407.2 million | $5.79 million | $73.9 million |
| 2022 | 4,584 | $306.8 million | $4.88 million | $51.8 million |
| 2023 | 4,177 | $224.2 million | $2.90 million | $69.6 million |
| 2024 | 3,296 | $214.5 million | $2.07 million | $44.0 million |
West Corporation 401(k) Contact Information
Questions about the West Corporation 401(k)
Does West Corporation contribute to the 401(k)?
Yes. The plan reports an employer contribution arrangement. In plan year 2024 the employer contributed $2.07 million, 19% of all contributions.
Does the West Corporation 401(k) have automatic enrollment?
No. The plan does not report automatic enrollment; employees enroll themselves.
How many people are in the West Corporation 401(k) plan?
3,296 participants at the start of plan year 2024, 1,626 of them active employees, and 1,043 former employees who still had money in the plan.
What is the average 401(k) balance at West Corporation?
About $130,768 per account: $214.5 million in plan assets across 1,640 accounts with a balance at the end of plan year 2024.
Who manages the West Corporation 401(k) accounts?
Principal (listed on the filing as PRINCIPAL LIFE INSURANCE COMPANY) is the plan's recordkeeper, which is where participants log in to see their balance.
I no longer work at West Corporation. How do I access my 401(k)?
Your account stays with Principal after you leave, so you can log in with the same credentials. If your balance was small, the plan may have rolled it into an IRA in your name. If you can't find it, Beagle can locate it for you.