Windstream Services Llc 401(k) Plan: Login, Facts & Contact Information

Windstream Services Llc 401(k) Plan Facts

Plan name
WINDSTREAM 401(K) PLAN
Plan type
401(k) with employer contributions and profit sharing
Plan sponsor
WINDSTREAM SERVICES LLC
Participants
13,123 (8,623 active employees)
Former employees with a balance
2,888
Plan assets
$1,291,584,763 at Dec 31, 2024
Average account balance
$126,366 across 10,221 accounts
Employer contributions
$23,648,324 in plan year 2024 (31% of all contributions)
Recordkeeper
Merrill Lynch, Pierce, Fenner And S
Plan year
Jan 1, 2024 – Dec 31, 2024
Plan established
Jul 1, 2006
✓ Employer contributions✓ Automatic enrollment✓ Default investment for undecided participants✓ Participants choose their own investments✓ Self-directed brokerage window✓ Profit sharing— Company stock (ESOP)

Source: Form 5500 for plan year 2024 (Jan 1, 2024 – Dec 31, 2024), filed Oct 2, 2025. Public filing with the U.S. Department of Labor.

Money in and out in plan year 2024

  • $76.1 million went into the plan in contributions, $23.6 million of it from the employer (31%).
  • $177.7 million was paid out to participants.
  • Investment and other income added $166.0 million.
  • Administrative expenses were $603,297, about $59 per account.

How the Windstream Services Llc 401(k) changed, 2020–2024

Plan yearParticipantsPlan assetsEmployer contributionsBenefits paid
202014,777$1.20 billion$24.8 million$133.3 million
202114,037$1.34 billion$26.1 million$121.3 million
202214,356$1.10 billion$27.4 million$108.9 million
202314,585$1.23 billion$26.5 million$137.4 million
202413,123$1.29 billion$23.6 million$177.7 million

Windstream Services Llc 401(k) Contact Information

Phone
501-748-7000
Mailing address
4005 RODNEY PARHAM ROAD MS 1170-B1F02-93, LITTLE ROCK AR 72212
Plan sponsor
WINDSTREAM SERVICES LLC
Plan administrator
WINDSTREAM BENEFITS COMMITTEE
Employer identification number (EIN)
85-2049794
Plan number
009

Questions about the Windstream Services Llc 401(k)

Does Windstream Services Llc contribute to the 401(k)?

Yes. The plan reports an employer contribution arrangement. In plan year 2024 the employer contributed $23.6 million, 31% of all contributions.

Does the Windstream Services Llc 401(k) have automatic enrollment?

Yes. The plan reports automatic enrollment of eligible employees.

How many people are in the Windstream Services Llc 401(k) plan?

13,123 participants at the start of plan year 2024, 8,623 of them active employees, and 2,888 former employees who still had money in the plan.

What is the average 401(k) balance at Windstream Services Llc?

About $126,366 per account: $1.29 billion in plan assets across 10,221 accounts with a balance at the end of plan year 2024.

Who manages the Windstream Services Llc 401(k) accounts?

Merrill Benefits OnLine (listed on the filing as MERRILL LYNCH, PIERCE, FENNER AND S) is the plan's recordkeeper, which is where participants log in to see their balance.

I no longer work at Windstream Services Llc. How do I access my 401(k)?

Your account stays with Merrill Benefits OnLine after you leave, so you can log in with the same credentials. If your balance was small, the plan may have rolled it into an IRA in your name. If you can't find it, Beagle can locate it for you.

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