Audio Visual Services Group, Llc 401(k) Plan: Login, Facts & Contact Information

Audio Visual Services Group, Llc 401(k) Plan Facts

Plan name
ENCORE GROUP (USA) LLC RETIREMENT SAVINGS PLAN
Plan type
401(k) with employer contributions and profit sharing
Plan sponsor
ENCORE GROUP (USA), LLC · formerly Audio Visual Services Group, Llc
Participants
13,092 (10,531 active employees)
Former employees with a balance
2,293
Plan assets
$453,237,264 at Dec 31, 2024
Average account balance
$38,864 across 11,662 accounts
Employer contributions
$11,732,357 in plan year 2024 (24% of all contributions)
Recordkeeper
Empower Annuity Insurance Company
Plan year
Jan 1, 2024 – Dec 31, 2024
Plan established
Jan 1, 1994
Employer contributions Automatic enrollment Default investment for undecided participants Participants choose their own investments Self-directed brokerage window Profit sharing Company stock (ESOP)

Source: Form 5500 for plan year 2024 (Jan 1, 2024 – Dec 31, 2024), filed Sep 16, 2025. Public filing with the U.S. Department of Labor.

Money in and out in plan year 2024

  • $48.8 million went into the plan in contributions, $11.7 million of it from the employer (24%).
  • $32.7 million was paid out to participants.
  • Investment and other income added $52.7 million.
  • Administrative expenses were $815,539, about $70 per account.

How the Audio Visual Services Group, Llc 401(k) changed, 20192024

Plan yearParticipantsPlan assetsEmployer contributionsBenefits paid
201910,006$301.7 million$8.24 million$17.7 million
202012,296$310.1 million$2.08 million$48.8 million
202111,615$365.0 million$6.68 million$28.2 million
202210,422$310.9 million$7.65 million$26.7 million
202319,615$385.3 million$10.7 million$26.8 million
202413,092$453.2 million$11.7 million$32.7 million

Audio Visual Services Group, Llc 401(k) Contact Information

Phone
800-876-5141
Mailing address
5100 N. RIVER ROAD, SUITE 300, SCHILLER PARK IL 60176
Plan sponsor
ENCORE GROUP (USA), LLC
Employer identification number (EIN)
13-4025666
Plan number
003

Questions about the Audio Visual Services Group, Llc 401(k)

Does Audio Visual Services Group, Llc contribute to the 401(k)?

Yes. The plan reports an employer contribution arrangement. In plan year 2024 the employer contributed $11.7 million, 24% of all contributions.

Does the Audio Visual Services Group, Llc 401(k) have automatic enrollment?

Yes. The plan reports automatic enrollment of eligible employees.

How many people are in the Audio Visual Services Group, Llc 401(k) plan?

13,092 participants at the start of plan year 2024, 10,531 of them active employees, and 2,293 former employees who still had money in the plan.

What is the average 401(k) balance at Audio Visual Services Group, Llc?

About $38,864 per account: $453.2 million in plan assets across 11,662 accounts with a balance at the end of plan year 2024.

Who manages the Audio Visual Services Group, Llc 401(k) accounts?

Empower (listed on the filing as EMPOWER ANNUITY INSURANCE COMPANY) is the plan's recordkeeper, which is where participants log in to see their balance.

I no longer work at Audio Visual Services Group, Llc. How do I access my 401(k)?

Your account stays with Empower after you leave, so you can log in with the same credentials. If your balance was small, the plan may have rolled it into an IRA in your name. If you can't find it, Beagle can locate it for you.

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