Truist Financial Corporation 401(k) Plan: Login, Facts & Contact Information

Truist Financial Corporation 401(k) Plan Facts

Plan name
TRUIST FINANCIAL CORPORATION 401(K) SAVINGS PLAN
Plan type
401(k) with employer contributions and profit sharing with a company-stock (ESOP) component
Plan sponsor
TRUIST FINANCIAL CORPORATION
Participants
74,490 (38,574 active employees)
Former employees with a balance
19,424
Plan assets
$9,231,001,739 at Dec 31, 2024
Average account balance
$168,902 across 54,653 accounts
Employer contributions
$197,297,679 in plan year 2024 (33% of all contributions)
Recordkeeper
Fidelity Investments Institutional
Plan year
Jan 1, 2024 – Dec 31, 2024
Plan established
Jul 1, 1982
✓ Employer contributions— Automatic enrollment✓ Default investment for undecided participants✓ Participants choose their own investments✓ Self-directed brokerage window✓ Profit sharing✓ Company stock (ESOP)

Source: Form 5500 for plan year 2024 (Jan 1, 2024 – Dec 31, 2024), filed Jun 26, 2025. Public filing with the U.S. Department of Labor.

Money in and out in plan year 2024

  • $598.7 million went into the plan in contributions, $197.3 million of it from the employer (33%).
  • $1.12 billion was paid out to participants.
  • Investment and other income added $1.35 billion.
  • Administrative expenses were $2.47 million, about $45 per account.

How the Truist Financial Corporation 401(k) changed, 2019–2024

Plan yearParticipantsPlan assetsEmployer contributionsBenefits paid
201946,796$5.25 billion$140.3 million$439.0 million
202045,997$9.74 billion$184.5 million$674.2 million
202174,346$10.9 billion$254.3 million$1.14 billion
202273,604$8.97 billion$255.5 million$990.5 million
202377,313$10.1 billion$260.6 million$940.1 million
202474,490$9.23 billion$197.3 million$1.12 billion

Truist Financial Corporation 401(k) Contact Information

Phone
800-716-2455
Mailing address
214 N. TRYON STREET FLOOR 45, CHARLOTTE NC 28202
Plan sponsor
TRUIST FINANCIAL CORPORATION
Plan administrator
EMPLOYEE BENEFITS PLAN COMMITTEE
Employer identification number (EIN)
56-0939887
Plan number
003

Questions about the Truist Financial Corporation 401(k)

Does Truist Financial Corporation contribute to the 401(k)?

Yes. The plan reports an employer contribution arrangement. In plan year 2024 the employer contributed $197.3 million, 33% of all contributions.

Does the Truist Financial Corporation 401(k) have automatic enrollment?

No. The plan does not report automatic enrollment; employees enroll themselves.

How many people are in the Truist Financial Corporation 401(k) plan?

74,490 participants at the start of plan year 2024, 38,574 of them active employees, and 19,424 former employees who still had money in the plan.

What is the average 401(k) balance at Truist Financial Corporation?

About $168,902 per account: $9.23 billion in plan assets across 54,653 accounts with a balance at the end of plan year 2024.

Who manages the Truist Financial Corporation 401(k) accounts?

Fidelity NetBenefits (listed on the filing as FIDELITY INVESTMENTS INSTITUTIONAL) is the plan's recordkeeper, which is where participants log in to see their balance.

I no longer work at Truist Financial Corporation. How do I access my 401(k)?

Your account stays with Fidelity NetBenefits after you leave, so you can log in with the same credentials. If your balance was small, the plan may have rolled it into an IRA in your name. If you can't find it, Beagle can locate it for you.

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