Box, Inc. 401(k) Plan: Login, Facts & Contact Information

Box, Inc. 401(k) Plan Facts

Plan name
BOX, INC. 401(K) PLAN
Plan type
401(k) and profit sharing
Plan sponsor
BOX, INC.
Participants
2,959 (1,823 active employees)
Former employees with a balance
1,203
Plan assets
$282,932,097 at Dec 31, 2024
Average account balance
$96,597 across 2,929 accounts
Recordkeeper
Fidelity Investments Institutional
Plan year
Jan 1, 2024 – Dec 31, 2024
Plan established
Jan 1, 2011
— Employer contributions— Automatic enrollment✓ Default investment for undecided participants✓ Participants choose their own investments— Self-directed brokerage window✓ Profit sharing— Company stock (ESOP)

Source: Form 5500 for plan year 2024 (Jan 1, 2024 – Dec 31, 2024), filed Oct 9, 2025. Public filing with the U.S. Department of Labor.

Money in and out in plan year 2024

  • $35.8 million went into the plan in contributions.
  • $20.8 million was paid out to participants.
  • Investment and other income added $39.6 million.
  • Administrative expenses were $169,279, about $58 per account.

How the Box, Inc. 401(k) changed, 2019–2024

Plan yearParticipantsPlan assetsEmployer contributionsBenefits paid
20192,290$115.4 million$0$12.4 million
20202,574$149.0 million$0$16.2 million
20212,594$185.1 million$468$23.1 million
20222,791$168.5 million$0$15.2 million
20232,962$228.5 million$0$11.2 million
20242,959$282.9 million$0$20.8 million

Box, Inc. 401(k) Contact Information

Phone
650-543-6964
Mailing address
900 JEFFERSON AVENUE, REDWOOD CITY CA 94063
Plan sponsor
BOX, INC.
Employer identification number (EIN)
20-2714444
Plan number
001

Questions about the Box, Inc. 401(k)

Does Box, Inc contribute to the 401(k)?

The plan does not report an employer matching arrangement on its Form 5500.

Does the Box, Inc 401(k) have automatic enrollment?

No. The plan does not report automatic enrollment; employees enroll themselves.

How many people are in the Box, Inc 401(k) plan?

2,959 participants at the start of plan year 2024, 1,823 of them active employees, and 1,203 former employees who still had money in the plan.

What is the average 401(k) balance at Box, Inc?

About $96,597 per account: $282.9 million in plan assets across 2,929 accounts with a balance at the end of plan year 2024.

Who manages the Box, Inc 401(k) accounts?

Fidelity NetBenefits (listed on the filing as FIDELITY INVESTMENTS INSTITUTIONAL) is the plan's recordkeeper, which is where participants log in to see their balance.

I no longer work at Box, Inc. How do I access my 401(k)?

Your account stays with Fidelity NetBenefits after you leave, so you can log in with the same credentials. If your balance was small, the plan may have rolled it into an IRA in your name. If you can't find it, Beagle can locate it for you.

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