Contactus, Inc. 401(k) Plan: Login, Facts & Contact Information

Contactus, Inc. 401(k) Plan Facts

Plan name
CONTACTUS 401(K) PLAN
Plan type
401(k) with employer contributions and profit sharing
Plan sponsor
CONTACTUS, LLC
Participants
590 (395 active employees)
Former employees with a balance
48
Plan assets
$2,119,099 at Dec 31, 2024
Average account balance
$14,923 across 142 accounts
Employer contributions
$112,035 in plan year 2024 (21% of all contributions)
Recordkeeper
The Pension Design Group
Plan year
Jan 1, 2024 – Dec 31, 2024
Plan established
Jan 1, 2016
✓ Employer contributions— Automatic enrollment✓ Default investment for undecided participants✓ Participants choose their own investments— Self-directed brokerage window✓ Profit sharing— Company stock (ESOP)

Source: Form 5500 for plan year 2024 (Jan 1, 2024 – Dec 31, 2024), filed Sep 30, 2025. Public filing with the U.S. Department of Labor.

Money in and out in plan year 2024

  • $528,025 went into the plan in contributions, $112,035 of it from the employer (21%).
  • $71,990 was paid out to participants.
  • Investment and other income added $227,917.
  • Administrative expenses were $22,072, about $155 per account.

How the Contactus, Inc. 401(k) changed, 2019–2024

Plan yearParticipantsPlan assetsEmployer contributionsBenefits paid
2019865$479,223$45,581$127,473
2020600$780,474$42,808$18,661
2021537$927,134$54,154$237,383
2022581$983,742$61,673$100,482
2023580$1.50 million$96,331$82,433
2024590$2.12 million$112,035$71,990

Contactus, Inc. 401(k) Contact Information

Phone
614-984-2038
Mailing address
3455 MILL RUN DRIVE SUITE 700, HILLIARD OH 43026
Plan sponsor
CONTACTUS, LLC
Employer identification number (EIN)
45-4001073
Plan number
001

Questions about the Contactus, Inc. 401(k)

Does Contactus, Inc contribute to the 401(k)?

Yes. The plan reports an employer contribution arrangement. In plan year 2024 the employer contributed $112,035, 21% of all contributions.

Does the Contactus, Inc 401(k) have automatic enrollment?

No. The plan does not report automatic enrollment; employees enroll themselves.

How many people are in the Contactus, Inc 401(k) plan?

590 participants at the start of plan year 2024, 395 of them active employees, and 48 former employees who still had money in the plan.

What is the average 401(k) balance at Contactus, Inc?

About $14,923 per account: $2.12 million in plan assets across 142 accounts with a balance at the end of plan year 2024.

Who manages the Contactus, Inc 401(k) accounts?

Transamerica (listed on the filing as THE PENSION DESIGN GROUP) is the plan's recordkeeper, which is where participants log in to see their balance.

I no longer work at Contactus, Inc. How do I access my 401(k)?

Your account stays with Transamerica after you leave, so you can log in with the same credentials. If your balance was small, the plan may have rolled it into an IRA in your name. If you can't find it, Beagle can locate it for you.

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