Eci Software Solutions, Inc. 401(k) Plan: Login, Facts & Contact Information

Eci Software Solutions, Inc. 401(k) Plan Facts

Plan name
ECI SOFTWARE SOLUTIONS, INC. 401(K) PLAN
Plan type
401(k) with employer contributions and profit sharing
Plan sponsor
ECI SOFTWARE SOLUTIONS, INC.
Participants
1,387 (1,065 active employees)
Former employees with a balance
375
Plan assets
$111,440,017 at Dec 31, 2024
Average account balance
$83,289 across 1,338 accounts
Employer contributions
$2,934,734 in plan year 2024 (20% of all contributions)
Recordkeeper
Fidelity Investments Institutional
Plan year
Jan 1, 2024 – Dec 31, 2024
Plan established
Jan 1, 2000
✓ Employer contributions✓ Automatic enrollment✓ Default investment for undecided participants✓ Participants choose their own investments— Self-directed brokerage window✓ Profit sharing— Company stock (ESOP)

Source: Form 5500 for plan year 2024 (Jan 1, 2024 – Dec 31, 2024), filed Sep 29, 2025. Public filing with the U.S. Department of Labor.

Money in and out in plan year 2024

  • $14.6 million went into the plan in contributions, $2.93 million of it from the employer (20%).
  • $16.4 million was paid out to participants.
  • Investment and other income added $13.2 million.
  • Administrative expenses were $158,890, about $119 per account.

How the Eci Software Solutions, Inc. 401(k) changed, 2019–2024

Plan yearParticipantsPlan assetsEmployer contributionsBenefits paid
2019886$63.4 million$1.45 million$6.18 million
2020950$72.9 million$418,615$7.82 million
2021918$96.5 million$2.01 million$10.1 million
20221,119$81.1 million$2.59 million$11.7 million
20231,408$100.2 million$2.70 million$8.62 million
20241,387$111.4 million$2.93 million$16.4 million

Eci Software Solutions, Inc. 401(k) Contact Information

Phone
800-959-3367
Mailing address
4400 ALLIANCE GATEWAY FWY, STE 154, FORT WORTH TX 76177
Plan sponsor
ECI SOFTWARE SOLUTIONS, INC.
Employer identification number (EIN)
52-2173853
Plan number
001

Questions about the Eci Software Solutions, Inc. 401(k)

Does Eci Software Solutions, Inc contribute to the 401(k)?

Yes. The plan reports an employer contribution arrangement. In plan year 2024 the employer contributed $2.93 million, 20% of all contributions.

Does the Eci Software Solutions, Inc 401(k) have automatic enrollment?

Yes. The plan reports automatic enrollment of eligible employees.

How many people are in the Eci Software Solutions, Inc 401(k) plan?

1,387 participants at the start of plan year 2024, 1,065 of them active employees, and 375 former employees who still had money in the plan.

What is the average 401(k) balance at Eci Software Solutions, Inc?

About $83,289 per account: $111.4 million in plan assets across 1,338 accounts with a balance at the end of plan year 2024.

Who manages the Eci Software Solutions, Inc 401(k) accounts?

Fidelity NetBenefits (listed on the filing as FIDELITY INVESTMENTS INSTITUTIONAL) is the plan's recordkeeper, which is where participants log in to see their balance.

I no longer work at Eci Software Solutions, Inc. How do I access my 401(k)?

Your account stays with Fidelity NetBenefits after you leave, so you can log in with the same credentials. If your balance was small, the plan may have rolled it into an IRA in your name. If you can't find it, Beagle can locate it for you.

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