Iss Facility Services 401(k) Plan: Login, Facts & Contact Information

Iss Facility Services 401(k) Plan Facts

Plan name
ISS FACILITY SERVICES 401(K) SAVINGS PLAN
Plan type
401(k) with employer contributions and profit sharing
Plan sponsor
ISS FACILITY SERVICES, INC.
Participants
7,269 (4,948 active employees)
Former employees with a balance
1,413
Plan assets
$106,837,423 at Dec 31, 2024
Average account balance
$32,523 across 3,285 accounts
Employer contributions
$3,057,501 in plan year 2024 (20% of all contributions)
Recordkeeper
Principal Life Insurance Company
Plan year
Jan 1, 2024 – Dec 31, 2024
Plan established
Jan 1, 2000
✓ Employer contributions— Automatic enrollment✓ Default investment for undecided participants✓ Participants choose their own investments— Self-directed brokerage window✓ Profit sharing— Company stock (ESOP)

Source: Form 5500 for plan year 2024 (Jan 1, 2024 – Dec 31, 2024), filed Jul 28, 2025. Public filing with the U.S. Department of Labor.

Money in and out in plan year 2024

  • $15.4 million went into the plan in contributions, $3.06 million of it from the employer (20%).
  • $13.6 million was paid out to participants.
  • Investment and other income added $11.8 million.
  • Administrative expenses were $326,299, about $99 per account.

How the Iss Facility Services 401(k) changed, 2019–2024

Plan yearParticipantsPlan assetsEmployer contributionsBenefits paid
201914,420$80.9 million$1.63 million$9.43 million
202013,763$89.2 million$2.84 million$15.4 million
202110,071$101.5 million$2.93 million$11.5 million
20227,356$83.2 million$3.05 million$17.3 million
20236,166$93.5 million$3.15 million$18.3 million
20247,269$106.8 million$3.06 million$13.6 million

Iss Facility Services 401(k) Contact Information

Phone
210-262-7188
Mailing address
1017 CENTRAL PARKWAY NORTH SUITE 139, SAN ANTONIO TX 78232
Plan sponsor
ISS FACILITY SERVICES, INC.
Employer identification number (EIN)
74-2012133
Plan number
001

Questions about the Iss Facility Services 401(k)

Does Iss Facility Services contribute to the 401(k)?

Yes. The plan reports an employer contribution arrangement. In plan year 2024 the employer contributed $3.06 million, 20% of all contributions.

Does the Iss Facility Services 401(k) have automatic enrollment?

No. The plan does not report automatic enrollment; employees enroll themselves.

How many people are in the Iss Facility Services 401(k) plan?

7,269 participants at the start of plan year 2024, 4,948 of them active employees, and 1,413 former employees who still had money in the plan.

What is the average 401(k) balance at Iss Facility Services?

About $32,523 per account: $106.8 million in plan assets across 3,285 accounts with a balance at the end of plan year 2024.

Who manages the Iss Facility Services 401(k) accounts?

Principal (listed on the filing as PRINCIPAL LIFE INSURANCE COMPANY) is the plan's recordkeeper, which is where participants log in to see their balance.

I no longer work at Iss Facility Services. How do I access my 401(k)?

Your account stays with Principal after you leave, so you can log in with the same credentials. If your balance was small, the plan may have rolled it into an IRA in your name. If you can't find it, Beagle can locate it for you.

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