Metropolitan Security Services, Inc. Dba Walden Security 401(k) Plan: Login, Facts & Contact Information

Metropolitan Security Services, Inc. Dba Walden Security 401(k) Plan Facts

Plan name
WALDEN SECURITY 401K PLAN
Plan type
401(k) with employer contributions and profit sharing
Plan sponsor
METROPOLITAN SECURITY SERVICES, INC
Participants
3,081 (4,128 active employees)
Former employees with a balance
135
Plan assets
$4,302,032 at Dec 31, 2024
Average account balance
$3,705 across 1,161 accounts
Recordkeeper
Voya Retirement Insurance & Annuity
Plan year
Jan 1, 2024 – Dec 31, 2024
Plan established
Jan 1, 2005
✓ Employer contributions— Automatic enrollment✓ Default investment for undecided participants✓ Participants choose their own investments— Self-directed brokerage window✓ Profit sharing— Company stock (ESOP)

Source: Form 5500 for plan year 2024 (Jan 1, 2024 – Dec 31, 2024), filed Oct 15, 2025. Public filing with the U.S. Department of Labor.

Money in and out in plan year 2024

  • $1.56 million went into the plan in contributions.
  • $677,605 was paid out to participants.
  • Investment and other income added $429,012.
  • Administrative expenses were $15,700, about $14 per account.

How the Metropolitan Security Services, Inc. Dba Walden Security 401(k) changed, 2018–2024

Plan yearParticipantsPlan assetsEmployer contributionsBenefits paid
20182,295$1.42 million$0$483,071
20192,324$1.69 million$600$278,813
20202,570$2.11 million—$180,533
20216,058$2.91 million—$255,495
20236,155$3.03 million—$404,611
20243,081$4.30 million—$677,605

Metropolitan Security Services, Inc. Dba Walden Security 401(k) Contact Information

Phone
423-702-8218
Mailing address
100 EAST 10TH STREET STE 400, CHATTANOOGA TN 37402
Plan sponsor
METROPOLITAN SECURITY SERVICES, INC
Employer identification number (EIN)
62-1448519
Plan number
001

Questions about the Metropolitan Security Services, Inc. Dba Walden Security 401(k)

Does Metropolitan Security Services, Inc. Dba Walden Security contribute to the 401(k)?

Yes. The plan reports an employer contribution arrangement.

Does the Metropolitan Security Services, Inc. Dba Walden Security 401(k) have automatic enrollment?

No. The plan does not report automatic enrollment; employees enroll themselves.

How many people are in the Metropolitan Security Services, Inc. Dba Walden Security 401(k) plan?

3,081 participants at the start of plan year 2024, 4,128 of them active employees, and 135 former employees who still had money in the plan.

What is the average 401(k) balance at Metropolitan Security Services, Inc. Dba Walden Security?

About $3,705 per account: $4.30 million in plan assets across 1,161 accounts with a balance at the end of plan year 2024.

Who manages the Metropolitan Security Services, Inc. Dba Walden Security 401(k) accounts?

Voya Financial (listed on the filing as VOYA RETIREMENT INSURANCE & ANNUITY) is the plan's recordkeeper, which is where participants log in to see their balance.

I no longer work at Metropolitan Security Services, Inc. Dba Walden Security. How do I access my 401(k)?

Your account stays with Voya Financial after you leave, so you can log in with the same credentials. If your balance was small, the plan may have rolled it into an IRA in your name. If you can't find it, Beagle can locate it for you.

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