Proservice Pacific Llc 401(k) Plan: Login, Facts & Contact Information

Proservice Pacific Llc 401(k) Plan Facts

Plan name
PROSERVICE HAWAII 401(K) PLAN
Plan type
401(k) with employer contributions and profit sharing
Plan sponsor
PROSERVICE PACIFIC, LLC DBA PROSERVICE HAWAII
Participants
17,115 (13,591 active employees)
Former employees with a balance
4,848
Plan assets
$412,552,633 at Dec 31, 2024
Average account balance
$33,961 across 12,148 accounts
Employer contributions
$15,991,996 in plan year 2024 (27% of all contributions)
Recordkeeper
Transamerica Life Insurance Company
Plan year
Jan 1, 2024 – Dec 31, 2024
Plan established
Jan 1, 1996
✓ Employer contributions✓ Automatic enrollment✓ Default investment for undecided participants✓ Participants choose their own investments— Self-directed brokerage window✓ Profit sharing— Company stock (ESOP)

Source: Form 5500 for plan year 2024 (Jan 1, 2024 – Dec 31, 2024), filed Oct 15, 2025. Public filing with the U.S. Department of Labor.

Money in and out in plan year 2024

  • $59.4 million went into the plan in contributions, $16.0 million of it from the employer (27%).
  • $31.7 million was paid out to participants.
  • Investment and other income added $47.0 million.
  • Administrative expenses were $1.95 million, about $160 per account.

How the Proservice Pacific Llc 401(k) changed, 2019–2024

Plan yearParticipantsPlan assetsEmployer contributionsBenefits paid
201912,086$151.1 million$5.46 million$10.9 million
202010,543$194.4 million$4.55 million$16.0 million
202110,804$241.8 million$6.88 million$15.0 million
202211,930$232.5 million$11.6 million$17.3 million
202315,298$303.8 million$10.5 million$24.4 million
202417,115$412.6 million$16.0 million$31.7 million

Proservice Pacific Llc 401(k) Contact Information

Phone
808-394-8878
Mailing address
6600 KALANIANAOLE HWY SUITE 200, HONOLULU HI 96825
Plan sponsor
PROSERVICE PACIFIC, LLC DBA PROSERVICE HAWAII
Employer identification number (EIN)
61-1582293
Plan number
333

Questions about the Proservice Pacific Llc 401(k)

Does Proservice Pacific Llc contribute to the 401(k)?

Yes. The plan reports an employer contribution arrangement. In plan year 2024 the employer contributed $16.0 million, 27% of all contributions.

Does the Proservice Pacific Llc 401(k) have automatic enrollment?

Yes. The plan reports automatic enrollment of eligible employees.

How many people are in the Proservice Pacific Llc 401(k) plan?

17,115 participants at the start of plan year 2024, 13,591 of them active employees, and 4,848 former employees who still had money in the plan.

What is the average 401(k) balance at Proservice Pacific Llc?

About $33,961 per account: $412.6 million in plan assets across 12,148 accounts with a balance at the end of plan year 2024.

Who manages the Proservice Pacific Llc 401(k) accounts?

Transamerica (listed on the filing as TRANSAMERICA LIFE INSURANCE COMPANY) is the plan's recordkeeper, which is where participants log in to see their balance.

I no longer work at Proservice Pacific Llc. How do I access my 401(k)?

Your account stays with Transamerica after you leave, so you can log in with the same credentials. If your balance was small, the plan may have rolled it into an IRA in your name. If you can't find it, Beagle can locate it for you.

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