Smiledirectclub Llc 401(k) Plan: Login, Facts & Contact Information

Smiledirectclub Llc 401(k) Plan Facts

Plan name
SMILEDIRECTCLUB 401(K) PLAN
Plan type
401(k) with employer contributions and profit sharing
Plan sponsor
SMILEDIRECTCLUB, LLC
Participants
1,007
Former employees with a balance
688
Plan assets
$24,848,493 at Dec 31, 2024
Average account balance
$36,065 across 689 accounts
Employer contributions
$9,048 in plan year 2024 (100% of all contributions)
Recordkeeper
Fidelity Workplace Services Llc
Plan year
Jan 1, 2024 – Dec 31, 2024
Plan established
Apr 1, 2017
✓ Employer contributions— Automatic enrollment✓ Default investment for undecided participants✓ Participants choose their own investments— Self-directed brokerage window✓ Profit sharing— Company stock (ESOP)

Source: Form 5500 for plan year 2024 (Jan 1, 2024 – Dec 31, 2024), filed Oct 6, 2025. Public filing with the U.S. Department of Labor.

Money in and out in plan year 2024

  • $9,048 went into the plan in contributions, $9,048 of it from the employer (100%).
  • $12.7 million was paid out to participants.
  • Investment and other income added $3.98 million.
  • Administrative expenses were $67,584, about $98 per account.

How the Smiledirectclub Llc 401(k) changed, 2019–2024

Plan yearParticipantsPlan assetsEmployer contributionsBenefits paid
20192,524$15.2 million$2.61 million$1.01 million
20204,070$24.0 million$2.92 million$5.54 million
20212,931$33.8 million$2.93 million$5.17 million
20222,395$31.2 million$3.19 million$6.14 million
20231,935$33.6 million$1.53 million$10.1 million
20241,007$24.8 million$9,048$12.7 million

Smiledirectclub Llc 401(k) Contact Information

Phone
800-848-7566
Mailing address
7924 BROADWAY ST STE 104, PEARLAND TX 775817933
Plan sponsor
SMILEDIRECTCLUB, LLC
Employer identification number (EIN)
47-1363956
Plan number
001

Questions about the Smiledirectclub Llc 401(k)

Does Smiledirectclub Llc contribute to the 401(k)?

Yes. The plan reports an employer contribution arrangement. In plan year 2024 the employer contributed $9,048, 100% of all contributions.

Does the Smiledirectclub Llc 401(k) have automatic enrollment?

No. The plan does not report automatic enrollment; employees enroll themselves.

How many people are in the Smiledirectclub Llc 401(k) plan?

1,007 participants at the start of plan year 2024, and 688 former employees who still had money in the plan.

What is the average 401(k) balance at Smiledirectclub Llc?

About $36,065 per account: $24.8 million in plan assets across 689 accounts with a balance at the end of plan year 2024.

Who manages the Smiledirectclub Llc 401(k) accounts?

Fidelity NetBenefits (listed on the filing as FIDELITY WORKPLACE SERVICES LLC) is the plan's recordkeeper, which is where participants log in to see their balance.

I no longer work at Smiledirectclub Llc. How do I access my 401(k)?

Your account stays with Fidelity NetBenefits after you leave, so you can log in with the same credentials. If your balance was small, the plan may have rolled it into an IRA in your name. If you can't find it, Beagle can locate it for you.

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