Support, Inc. 401(k) Plan: Login, Facts & Contact Information

Support, Inc. 401(k) Plan Facts

Plan name
SUPPORT, INC. 401(K) PLAN
Plan type
401(k) with employer contributions and profit sharing
Plan sponsor
SUPPORT, INC.
Participants
148 (126 active employees)
Plan assets
$5,308,534 at Dec 31, 2024
Average account balance
$89,975 across 59 accounts
Employer contributions
$105,763 in plan year 2024 (34% of all contributions)
Plan year
Jan 1, 2024 – Dec 31, 2024
Plan established
Jan 1, 2003
✓ Employer contributions— Automatic enrollment✓ Default investment for undecided participants✓ Participants choose their own investments— Self-directed brokerage window✓ Profit sharing— Company stock (ESOP)

Source: Form 5500-SF for plan year 2024 (Jan 1, 2024 – Dec 31, 2024), filed May 9, 2025. Public filing with the U.S. Department of Labor.

Money in and out in plan year 2024

  • $315,193 went into the plan in contributions, $105,763 of it from the employer (34%).
  • $265,791 was paid out to participants.
  • Investment and other income added $485,945.

How the Support, Inc. 401(k) changed, 2019–2024

Plan yearParticipantsPlan assetsEmployer contributionsBenefits paid
2019153$3.05 million$106,284$78,601
2020166$3.63 million$115,900$48,267
2021182$4.43 million$115,390$72,596
2022157$4.15 million$122,381$138,074
2023150$4.80 million$101,401$145,807
2024148$5.31 million$105,763$265,791

Support, Inc. 401(k) Contact Information

Phone
704-865-3529
Mailing address
175 WEST FRANKLIN ST, GASTONIA NC 28052
Plan sponsor
SUPPORT, INC.
Employer identification number (EIN)
32-0012787
Plan number
001

Questions about the Support, Inc. 401(k)

Does Support, Inc contribute to the 401(k)?

Yes. The plan reports an employer contribution arrangement. In plan year 2024 the employer contributed $105,763, 34% of all contributions.

Does the Support, Inc 401(k) have automatic enrollment?

No. The plan does not report automatic enrollment; employees enroll themselves.

How many people are in the Support, Inc 401(k) plan?

148 participants at the start of plan year 2024, 126 of them active employees.

What is the average 401(k) balance at Support, Inc?

About $89,975 per account: $5.31 million in plan assets across 59 accounts with a balance at the end of plan year 2024.

Who manages the Support, Inc 401(k) accounts?

Empower is the plan's recordkeeper, which is where participants log in to see their balance.

I no longer work at Support, Inc. How do I access my 401(k)?

Your account stays with Empower after you leave, so you can log in with the same credentials. If your balance was small, the plan may have rolled it into an IRA in your name. If you can't find it, Beagle can locate it for you.

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