Trg Customer Solutions, Inc. 401(k) Plan: Login, Facts & Contact Information

Trg Customer Solutions, Inc. 401(k) Plan Facts

Plan name
TRG 401(K) PLAN
Plan type
401(k) with employer contributions and profit sharing
Plan sponsor
IBEX GLOBAL SOLUTIONS, INC.
Participants
2,013 (1,972 active employees)
Former employees with a balance
82
Plan assets
$12,733,212 at Dec 31, 2024
Average account balance
$45,803 across 278 accounts
Employer contributions
$632,142 in plan year 2024 (31% of all contributions)
Recordkeeper
Principal Life Insurance Company
Plan year
Jan 1, 2024 – Dec 31, 2024
Plan established
Jan 1, 1997
✓ Employer contributions— Automatic enrollment✓ Default investment for undecided participants✓ Participants choose their own investments— Self-directed brokerage window✓ Profit sharing— Company stock (ESOP)

Source: Form 5500 for plan year 2024 (Jan 1, 2024 – Dec 31, 2024), filed Oct 15, 2025. Public filing with the U.S. Department of Labor.

Money in and out in plan year 2024

  • $2.02 million went into the plan in contributions, $632,142 of it from the employer (31%).
  • $712,904 was paid out to participants.
  • Investment and other income added $1.58 million.
  • Administrative expenses were $95,265, about $343 per account.

How the Trg Customer Solutions, Inc. 401(k) changed, 2019–2024

Plan yearParticipantsPlan assetsEmployer contributionsBenefits paid
20193,027$5.31 million$53,924$383,695
20203,579$6.25 million$5,420$238,511
20213,881$7.45 million$69,175$288,272
20223,977$7.44 million$514,889$526,286
20232,401$9.95 million$641,153$880,796
20242,013$12.7 million$632,142$712,904

Trg Customer Solutions, Inc. 401(k) Contact Information

Phone
202-580-6200
Mailing address
1717 PENNSYLVANIA AVENUE NW SUITE 825, WASHINGTON DC 20006
Plan sponsor
IBEX GLOBAL SOLUTIONS, INC.
Employer identification number (EIN)
72-1583550
Plan number
005

Questions about the Trg Customer Solutions, Inc. 401(k)

Does Trg Customer Solutions, Inc contribute to the 401(k)?

Yes. The plan reports an employer contribution arrangement. In plan year 2024 the employer contributed $632,142, 31% of all contributions.

Does the Trg Customer Solutions, Inc 401(k) have automatic enrollment?

No. The plan does not report automatic enrollment; employees enroll themselves.

How many people are in the Trg Customer Solutions, Inc 401(k) plan?

2,013 participants at the start of plan year 2024, 1,972 of them active employees, and 82 former employees who still had money in the plan.

What is the average 401(k) balance at Trg Customer Solutions, Inc?

About $45,803 per account: $12.7 million in plan assets across 278 accounts with a balance at the end of plan year 2024.

Who manages the Trg Customer Solutions, Inc 401(k) accounts?

Principal (listed on the filing as PRINCIPAL LIFE INSURANCE COMPANY) is the plan's recordkeeper, which is where participants log in to see their balance.

I no longer work at Trg Customer Solutions, Inc. How do I access my 401(k)?

Your account stays with Principal after you leave, so you can log in with the same credentials. If your balance was small, the plan may have rolled it into an IRA in your name. If you can't find it, Beagle can locate it for you.

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