Upwork Inc. 401(k) Plan: Login, Facts & Contact Information

Upwork Inc. 401(k) Plan Facts

Plan name
UPWORK RETIREMENT SAVINGS PLAN
Plan type
401(k) with employer contributions and profit sharing
Plan sponsor
UPWORK INC.
Participants
1,251 (619 active employees)
Former employees with a balance
671
Plan assets
$121,792,074 at Dec 31, 2024
Average account balance
$95,824 across 1,271 accounts
Employer contributions
$3,804,594 in plan year 2024 (17% of all contributions)
Recordkeeper
Fidelity Investments Institutional
Plan year
Jan 1, 2024 – Dec 31, 2024
Plan established
May 1, 2014
✓ Employer contributions✓ Automatic enrollment✓ Default investment for undecided participants✓ Participants choose their own investments✓ Self-directed brokerage window✓ Profit sharing— Company stock (ESOP)

Source: Form 5500 for plan year 2024 (Jan 1, 2024 – Dec 31, 2024), filed Jul 7, 2025. Public filing with the U.S. Department of Labor.

Money in and out in plan year 2024

  • $22.6 million went into the plan in contributions, $3.80 million of it from the employer (17%).
  • $9.71 million was paid out to participants.
  • Investment and other income added $15.9 million.
  • Administrative expenses were $133,810, about $105 per account.

How the Upwork Inc. 401(k) changed, 2019–2024

Plan yearParticipantsPlan assetsEmployer contributionsBenefits paid
2019554$37.3 million$2.03 million$2.92 million
2020747$53.7 million$2.47 million$5.60 million
2021832$68.2 million$2.51 million$9.09 million
2022955$66.8 million$3.49 million$6.46 million
20231,262$93.1 million$3.69 million$7.29 million
20241,251$121.8 million$3.80 million$9.71 million

Upwork Inc. 401(k) Contact Information

Phone
650-316-7537
Mailing address
655 MONTGOMERY ST STE 490, DPT 17022, SAN FRANCISCO CA 94111
Plan sponsor
UPWORK INC.
Employer identification number (EIN)
46-4337682
Plan number
001

Questions about the Upwork Inc. 401(k)

Does Upwork Inc contribute to the 401(k)?

Yes. The plan reports an employer contribution arrangement. In plan year 2024 the employer contributed $3.80 million, 17% of all contributions.

Does the Upwork Inc 401(k) have automatic enrollment?

Yes. The plan reports automatic enrollment of eligible employees.

How many people are in the Upwork Inc 401(k) plan?

1,251 participants at the start of plan year 2024, 619 of them active employees, and 671 former employees who still had money in the plan.

What is the average 401(k) balance at Upwork Inc?

About $95,824 per account: $121.8 million in plan assets across 1,271 accounts with a balance at the end of plan year 2024.

Who manages the Upwork Inc 401(k) accounts?

Fidelity NetBenefits (listed on the filing as FIDELITY INVESTMENTS INSTITUTIONAL) is the plan's recordkeeper, which is where participants log in to see their balance.

I no longer work at Upwork Inc. How do I access my 401(k)?

Your account stays with Fidelity NetBenefits after you leave, so you can log in with the same credentials. If your balance was small, the plan may have rolled it into an IRA in your name. If you can't find it, Beagle can locate it for you.

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